Apple Products Presales

6 months ago


Delhi Delhi, India Sone India Group of Industries | Entertainment & Event | Full time

**Pre-Sales Specialist or Pre-Sales Consultant**

**Experience:1-2 Years**

**Location: New Delhi**

**Budget : 6 LPA**

1. **Customer Engagement**:

- Establish rapport with customers and create a positive shopping experience.

2. **Product Knowledge**:

- Develop and maintain in-depth knowledge of Apple's product lineup, including iPhones, MacBooks, iPads, software, accessories, and more.
- Stay updated on the latest product releases, features, and updates.

3. **Needs Assessment**:

- Ask probing questions to understand the customer's needs, preferences, and budget.
- Identify the customer's pain points and challenges that can be addressed with Apple products and services.

4. **Solution Recommendation**:

- Provide tailored product recommendations and solutions to meet the customer's needs.
- Explain the benefits, features, and advantages of Apple products and services.

5. **Technical Expertise**:

- Offer technical guidance and support, including troubleshooting common issues and questions.
- Assist customers with setting up and configuring their devices.

6. **Sales Support**:

- Collaborate with the sales team to ensure a seamless transition from pre-sales to the purchase process.
- Assist customers with the purchasing process, including providing information on pricing, financing options, and warranties.

7. **Market Awareness**:

- Stay informed about the competitive landscape and industry trends. - Provide feedback to Apple regarding customer preferences and market insights.

**Qualifications**:

- Minimum One Year Experience
- B.tech/ BCA/ MCA (IT Background)
- Strong communication and interpersonal skills.
- Excellent product knowledge and technical proficiency with Apple products.
- Customer-focused with a passion for helping people.
- Sales or customer service experience is often preferred.
- Ability to work in a fast-paced, dynamic retail environment.

Pay: ₹500,000.00 - ₹600,000.00 per year

Application Question(s):

- Do you have an degree in IT Background? Yes/No
- Do you have an excellent Strong communication and interpersonal skills? Yes/No

**Experience**:

- Excellent product &technical proficiency with Apple products: 1 year (preferred)
- Sales or customer service: 1 year (preferred)

Work Location: In person


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