Presales Coordinator

4 weeks ago

Delhi, India NIIT Limited Full time

Background.

NIIT is a global leader in Training Outsourcing with revenues of $ 250 million, with over 2,500 employees. NIIT ensures that clients can count on a tailored approach that focuses on solving business issues while creating pathways for continuous improvement and enabling them to compete more powerfully than ever before.

NIIT’s solutions span the entire learning outsourcing industry including learning operations, consulting services, eLearning, and immersive/digital content development, learning technologies, LMS administration, and training delivery.

NIIT operates in over 40 countries, including the UK, Ireland, France, and Germany. Due to rapid expansion in Europe, the company now seeks dynamic Global Account Directors to work directly with selected French accounts.


Role/Position: Junior Presales Solution Manager / Project Coordinator

Key purpose of the role (describes why the role exists): The junior presales manager/ Project Coordinator:

· Is responsible for adjusting, maintaining, and evolving the NIIT MTS practice boilerplate materials in support of large, question-based RFPs and competitive bids.

· Has strong proposal writing skills and experience in responding to International RFPs.

· Has excellent English writing and communication skills (UK/US) is a given.

· Has experience in media and related tools: An advantage.

· Has worked in an international / global environment to handle proposal writing and bid management

· Has Excellent communication skills, well rounded, well versed with global business practices.

Reports to:

  • Sr Presales Solution Manager


Key Responsibilities (These are critical make-or-break areas, which define the scope of work):

The junior presales manager / Project Coordinator works with leaders across NIIT’s practices to quickly craft custom presales responses, leveraging our vast presales library of response artifacts wherever possible. This role is the primary user of the presales MTS library, and a critical role in both maintaining and improving the presales MTS library over time.

The Junior Presales Solution Manager / Project Coordinator will:

  1. Manage RFI and RFP question submissions by filling in questions, assigning out questions that you can’t, editing responses that non-writers submit, and assigning everything out for final approvals.
  2. Determine method for and execute that method to ensure continual evolution of responses to meet market trends and to reflect our emerging capabilities.
  3. Produce proposals in response to competitive bid opportunities.
  4. Review final responses and proposals once submitted, scrub for client name and identifiers, and update boilerplate library on an ongoing basis.
  5. Meet all submission deadlines.

Additional Responsibilities (This should not take more than 20% of the role holder’s time. These are areas which could be part of the individual’s structured development plan):

· Play supporting role in preparing and participating in presentation rounds on an as needed basis.

· Play a role in project coordination and bid management skills doing all backend and administrative activities, related to RFP/RFI/EOIs/proposal; audits; working on SharePoint, teams, google drive; organizing meetings, managing bids, such as record keeping, archiving deliverables, setting up calls and related activities (such as sharing agenda or recording/sending MoMs etc.).

Key deliverables

Financial

· Meeting Planned Financial deliverables (# of deals and Presales conversion to Business) for Presales

Customer

· Able to deliver results as per customer requirements and specifications

· Adherence to customer schedules/deadlines

· High customer satisfaction rating (CSS) from internal stakeholders

Process (Internal)

· Able to create proposals for international customers (US/UK)

· Adherence and compliance to Audit requirements

· Document and Apply learnings from every bid (past and current)

· Process Improvement initiatives and ideas to take proposals to next level

Education and Experience

· Any Graduate/Postgraduate.

· Strong verbal communication skills. (US and UK English)

· Strong written communication skills. (US and UK English)

· Familiarity with GSuite.

· Proficient in core Microsoft office products.

· Comfortable interviewing subject matter expert.

· Ability to work in a deadline-driven environment.

· Super organized and Flexible (Late hours / Weekends if required based on Client).

· Understand technology and tools a plus.

· 4-5 for PC of work in a Presales and Proposal Writing / Bid Management background

· Experience in international proposal writing (ppt and word)

· Experience with Adobe design tools, Media and related tools a plus.


If interested, Please share your resume at aanchal.9.kakkar@niit.com

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