Room Service Order Taker
2 weeks ago
To take food and beverage orders at the room service for the relevant meal period
To take round after morning briefing to ensure no clearance is pending.
To attend to all calls as per Hotel standards
To speak courteously to the guest and answer promptly to all guest queries
To assist the guest in choosing the best items on the menu, thereby increasing sales, by up selling and suggestive selling
To handle all guests without bias or prejudice
To ensure accuracy by repeating the order
To write down the order systematically on a ‘kitchen order ticket’ (KOT)
To utilize the techniques to up selling and suggestive selling so as to enhance room service revenues
To keep all checks in serial order
To ensure clearance from rooms as per time requested
To deputize for the cashier as per requirement
To assist the room service captain in tray set-ups and clearance
To ensure the availability of all kinds of stationary at all times
To co-ordinate with kitchen stewarding for the availability of silverware, glassware and china at all times
To co-ordinate with the kitchen for ‘not-available’ items
To adhere to strict grooming and hygiene standards
To keep area designated to him/her In neat and clean shape all the time.
To handle cash collected from Room Service and submitting to front office during night shift.
Ensure all reports are sent in timely manner.
Rectify any customer complaint and report it to the manager.
Complete knowledge of menu items, pricing and any changes to it.
**Note:
- **
**Salary-10000 to 14000**
**IMMEDIATE JOINER**
**Salary**: ₹10,000.00 - ₹14,000.00 per month
Schedule:
- Rotational shift
Ability to commute/relocate:
- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Room Service Order taker: 2 years (preferred)
**Speak with the employer**
+91 8527956555
Application Deadline: 06/06/2023
Expected Start Date: 07/06/2023
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