Room Service Order Taker

2 weeks ago


New Delhi, India Rockland Hotels Ltd Full time

To take food and beverage orders at the room service for the relevant meal period

To take round after morning briefing to ensure no clearance is pending.

To attend to all calls as per Hotel standards

To speak courteously to the guest and answer promptly to all guest queries

To assist the guest in choosing the best items on the menu, thereby increasing sales, by up selling and suggestive selling

To handle all guests without bias or prejudice

To ensure accuracy by repeating the order

To write down the order systematically on a ‘kitchen order ticket’ (KOT)

To utilize the techniques to up selling and suggestive selling so as to enhance room service revenues

To keep all checks in serial order

To ensure clearance from rooms as per time requested

To deputize for the cashier as per requirement

To assist the room service captain in tray set-ups and clearance

To ensure the availability of all kinds of stationary at all times

To co-ordinate with kitchen stewarding for the availability of silverware, glassware and china at all times

To co-ordinate with the kitchen for ‘not-available’ items

To adhere to strict grooming and hygiene standards

To keep area designated to him/her In neat and clean shape all the time.

To handle cash collected from Room Service and submitting to front office during night shift.

Ensure all reports are sent in timely manner.

Rectify any customer complaint and report it to the manager.

Complete knowledge of menu items, pricing and any changes to it.

**Note:

- **

**Salary-10000 to 14000**

**IMMEDIATE JOINER**

**Salary**: ₹10,000.00 - ₹14,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Room Service Order taker: 2 years (preferred)

**Speak with the employer**
+91 8527956555
Application Deadline: 06/06/2023
Expected Start Date: 07/06/2023


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