Guest Service Associate Housekeeping- Novotel New Delhi City Centre

4 weeks ago


New Delhi, India NOVOTEL Full time
Job Description

  • Report damage or malfunction in hotel rooms/areas to Supervisor

 

  • Maintain equipment in a proper state of cleanliness

 

  • Maintain a section room report as well as a daily productivity report

 

  • Reports lost and found articles to the housekeeping office immediately

 

  • Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner

 

  • Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor

 

  • Record room status in allocated section accurately
  • Carry out valet services when required (e.g. delivery of linen, processing laundry orders)

Qualifications

  • Primary school education
  • Good oral proficiency in English language
  • No experience is required, training will be provided


Additional Information

WHAT IS IN IT FOR YOU:

  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities


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