Customer Service Executive

2 weeks ago


Navi Mumbai, India ATREUS CONSULTANT Full time

Process: US - Online shopping - Luxury brands

**Job Description**:
1. Location: Airoli

2. Handling calls & Chats (Customer Service)

3. Need to handle queries related to US Customers.

4. Designation: CSA

5. Excellent communication skills needed

6. HSC/ Graduate with Minimum 6 Months Chat or Voice Experience.

7. Shift Timing 24*7 (U.S shifts mostly) rotational shift

8. Week off-2 Rotational week off between Monday till Sunday

9. Salary upto : 30k in hand

10. Strict background verification for all Employment and Educations documents.

11. Rounds of Interviews: HR, versant, ops ,client

**Salary**: ₹10,115.67 - ₹28,064.89 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9870786420


  • Customer Service Executive

    Found in: beBee S IN - 3 days ago


    Navi Mumbai, India timesjobs Full time

    JOB DETAILS1) Deal directly with customers either by telephone or electronically2) Respond promptly to customer enquiries/emails3) Process orders4) Keep records of customer interactions/transactions/orders5) Willing to handle & deal with pressure6) Meetings Management7) Interpersonal skills8) Communications skills9) Adaptability10) Attention to detail &...

  • Customer Service Executive

    Found in: beBee jobs IN - 3 days ago


    Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILS1) Deal directly with customers either by telephone or electronically2) Respond promptly to customer enquiries/emails3) Process orders4) Keep records of customer interactions/transactions/orders5) Willing to handle & deal with pressure6) Meetings Management7) Interpersonal skills8) Communications skills9) Adaptability10) Attention to detail &...


  • Navi Mumbai, India Hexaware Technologies Full time

    **Hexaware Technologies is Hiring for Freshers/experience (Various process)** Customer Service Executive - Voice Process. Qualification: Freshers / Graduate Excellent communication Skills in English Experience: Freshers/ 1 year Experience (Customer service/ Chat Process/ Voice). Shift: Day Shift 8am to 5pm (5 days working, Saturday & Sunday...


  • Navi Mumbai, India Wisecor service pvt ltd Full time

    **Executive / Sr. Executive - Customer Support (EXIM)** **The Role**: **Responsibilities**: - Provide first-level, front-line communication to clients to meet customer service and administration requirements. Communicate in a proactive, prompt & professional manner. - Pursue continuous improvement opportunities. - Liaise with the sales team to understand...


  • Navi Mumbai, India Hexaware Technologies Limited Full time

    Job Title: Customer Service Executive Location: Navi Mumbai - Mahape Experience: Minimum - 12 months experience Skills: Good Communication skills in English Job DescriptionResolve customer complaints via phone. Excellent communication and presentation skills. Strong phone contact handling skills and active listening.Shift - Day Rotational with 1 rotational...


  • Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    International voice process 24/7 rotational shift 2 rotational week off Handling inbound calls To solve the queries of US customers Salary - 15k upto 30k in-hand + incentives 2750+ travelling allowance of 3500 Rs **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident...


  • Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    International voice process 24/7 rotational shift 2 rotational week off Handling inbound calls To solve the queries of US customers Salary - 15k upto 30k in-hand + incentives 2750+ travelling allowance of 3500 Rs **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident...

  • Customer Service Executive-Service Assurance

    Found in: Talent IN C2 - 2 weeks ago


    Navi Mumbai, India IDFC FIRST Bank Full time

    Role/ Job Title:  Customer Service Executive Function/ Department:  Customer Experience Job Purpose: The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company. Roles & Responsibilities: Will be required to provide...


  • Navi Mumbai, India Business Zilla Full time

    _**Urgently hiring for Customer Service Executive profile for Domestic BPO.**_ - **Key responsibilities**:_ - Managing incoming calls and customer service inquiries. - Keeping records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. - _H.S PASS / ANY GRADUATE CANDIDATE CAN APPLY_ - _Good...


  • Mumbai, India Seven Consultancy Full time

    Relaying extensive product information to customers. - Closing sales for the company. - Filing customer records, including contact information, purchases and billings. - Conducting surveys and writing reports based on customer feedback on products and services. - Providing customers with clear instructions to resolve issues. - Rerouting customer calls to...


  • Navi Mumbai, India IDFC FIRST Bank Full time

    **Role/Job Title**: Customer Service Executive - Retail Liabilities Inbound **Business**: Service **Function/ Department**: Customer Experience **Place of work**: Customer Contact Center (Phone Banking unit) **Roles & Responsibilities**: '1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5....


  • Navi Mumbai, India IDFC FIRST Bank Full time

    **Role/Job Title**: Customer Service Executive - Premium Inbound **Business**: COO Functions **Function/ Department**: 'Customer Experience **Place of work**: Customer Contact Center **Roles & Responsibilities**: Productivity Maintaining Service Quality Average Handling Time First Contact Resolution. Maintaining TAT for all customer requests. Channel...

  • Customer Service Executive

    Found in: beBee S IN - 8 hours ago


    Navi Mumbai, India timesjobs Full time

    JOB DETAILSRoles :Handling customer queries via call , Email, Chat processInbound processOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service delivery

  • Customer Service Executive

    Found in: beBee jobs IN - 10 hours ago


    Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILS Answering client correspondences through email, social media, and by phone. Relaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing...

  • Customer Service Executive

    Found in: beBee S IN - 8 hours ago


    Mumbai, India timesjobs Full time

    JOB DETAILS Answering client correspondences through email, social media, and by phone. Relaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing...

  • Customer Service Executive

    Found in: beBee jobs IN - 10 hours ago


    Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSRoles :Handling customer queries via call , Email, Chat processInbound processOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service delivery


  • Navi Mumbai, India Ace Forwarders Pvt Ltd Full time

    **Responsibilities**: 1) Respond promptly and courteously to customer inquiries. 2) Having excellent verbal skills in Hindi, Marathi & English. 3) Escalate complex or unresolved issues to the appropriate departments or supervisors within specified timelines. 4) Maintain accurate records of customer interactions. 5) Collaborate with cross-functional teams...


  • Navi Mumbai, India IDFC FIRST Bank Full time

    **Role/Job Title**: Customer Service Executive - Retail Liabilities Inbound **Business**: COO Functions **Function/ Department**: 'Customer Experience **Place of work**: Customer Contact Center (Phone Banking unit) **Roles & Responsibilities**: '1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5....

  • Customer Service Executive

    Found in: beBee S IN - 3 days ago


    Mumbai, India timesjobs Full time

    : FemaleEXPERIENCE: 3 Years To 6 YearsJOB DETAILSRepresenting companys standards with highly polished communication skillsKnack to handle premium clients with ease and tactAttend phone calls and maintain a database for the sameBasic validation of clients initial detailsEfficiently forwarding the leads to relevant stakeholdersBuilding and maintaining...

  • Customer Service Executive

    Found in: beBee jobs IN - 3 days ago


    Mumbai, Maharashtra, India timesjobs Full time

    : FemaleEXPERIENCE: 3 Years To 6 YearsJOB DETAILSRepresenting companys standards with highly polished communication skillsKnack to handle premium clients with ease and tactAttend phone calls and maintain a database for the sameBasic validation of clients initial detailsEfficiently forwarding the leads to relevant stakeholdersBuilding and maintaining...