Team Coach

3 weeks ago


Mumbai, India Equifax Full time

Prioritize and handle 2nd-level escalations in a timely manner to resolve issues. Share resolution details with clients and team. Provide feedback to manager on required process and program changes to ensure customer satisfaction.
Assist with training new employees and coaching/training of existing representatives on new products and services.
Manage documentation.
Handle special projects as assigned.
- Procesar las solicitudes entrantes a través de correo electrónico y fax
Priorizar y manejar los escalamientos de segundo nível de manera oportuna y resolver los problemas.
Compartir los detalles de las resoluciones con los clientes y el equipo.
Proporcionar feedback a la gerencia sobre cambios requeridos en procesos y programas para asegurar la satisfacción del cliente.
Asistir en la capacitación de nuevos empleados y el coaching/capacitación de representantes existentes sobre nuevos productos y servicios.
Gestionar la documentación.
Manejar proyectos especiales según se asignen.


  • Team Coach

    6 days ago


    Mumbai, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Job Purpose The Team Coach at...

  • Team Coach

    1 week ago


    Navi Mumbai, Maharashtra, India CONEXUS NETWORK SOLUTIONS Full time

    **Company - Conexus network solutions Pvt Ltd, Nerul E** **Address: F25/F14, 1st Floor, Centurion mall, Nerul, Navi Mumbai - 400706** Conexus Netcom Solutions is an emerging provider of offshore BPO services. We deliver value to our customers by bringing operational excellence and deep industry and functional knowledge to their critical business processes....

  • Agile Coach

    1 week ago


    Mumbai, India UBS Full time

    India - Information Technology (IT) - Group Functions **Job Reference #** - 271544BR **City** - Mumbai **Job Type** - Full Time **Your role** - Do you want to play a vital role in shaping the future of how we work in an agile way? Do you have proven ability to be a change agent, coach, and mentor to teams as well as leadership and business? Are you...

  • Cricket Coach

    1 month ago


    Mumbai, India Oza Tv Limited Full time

    **Responsibilities**: - Develop and execute training plans for selected players - Observe and analyze game performance to provide constructive feedback - Organize and lead team practices - Assess player strength and weaknesses and assist in player development - Work with the team's management to improve performance - Communicate with players to maintain...

  • Team Manger

    4 weeks ago


    Mumbai, India Capita Full time

    Takes accountability for the management, planning, delivery and reporting of the team’s routine analysis and research projects. Responsible for all staff management functions and improving team performance through coaching, mentoring and setting effective goals and objectives. **Job title**: Team Manger Takes accountability for the management, planning,...


  • Mumbai, India Universal Education Full time

    We are hiring a Football Coach to take responsibility for training our team. As our Football Coach, your duties will include assessing players' strengths, creating training plans, running training sessions, providing motivation, developing game strategies and tactics, and scheduling practices and team meetings. You will also be responsible for advocating...


  • Mumbai, India Universal Education Full time

    We are hiring a Cricket Coach to take responsibility for training our team. As our Cricket Coach, your duties will include assessing players' strengths, creating training plans, running training sessions, providing motivation, developing game strategies and tactics, and scheduling practices and team meetings. You will also be responsible for advocating good...


  • Mumbai, India Universal Education Full time

    We are hiring a Football Coach to take responsibility for training our team. As our Football Coach, your duties will include assessing players' strengths, creating training plans, running training sessions, providing motivation, developing game strategies and tactics, and scheduling practices and team meetings. You will also be responsible for advocating...

  • Online Fitness Coach

    1 month ago


    Mumbai, India Sporjo Full time

    A leading **Fitness Brand** is looking for an **Online Fitness coach** to join their team in Mumbai. - **Note - Work will happen from home. Payment will be done as per classes conducted**_ **Requirement**: - 2+ years’ experience in the said role - Relevant certifications from reputed institutions - Excellent spoken English **Roles &...


  • Bandra, Mumbai, Maharashtra, India Aseema Charitable Trust Full time

    **Job description** **Job Opening for Judo Coach** **Job Location**:Bandra, Mumbai **Brief about Aseema**: Aseema Charitable Trust is a Mumbai based non-governmental organization with a mission to equip children from marginalized communities with high quality, value based education enabling development of their limitless potential. It works in partnership...

  • Team Manager

    4 weeks ago


    Mumbai, Maharashtra, India iimjobs Full time

    HIRING FOR ONE OF OUR BANKING CLIENTROLE- TEAM MANAGER RETAIL ASSEST (OUTBOUND SALES).Location: [THANE,MUMBAI]Job Description:As a Team Lead - Outbound Retail Sales Manager, you will be responsible for leading a team of sales professionals to drive outbound retail sales initiatives. You will play a pivotal role in developing strategies, fostering a culture...


  • Mumbai, India HSBC Full time

    Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support  and rewards that will take you further. Role...


  • mumbai, India HSBC Full time

    Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support  and rewards that will take you further. Role...


  • Mumbai, India TeachForIndia Full time

    **Reporting to**:Senior Manager, Kids Education Revolution **Directly Managing**:Associate, Kids Education Revolution **Kids Education Revolution (KER)** is a project that sits under the Innovation Cell at Teach For India. It was established in 2017 with the pursuit of **reimagining education WITH children**, not just within Teach For India's program and...


  • Mumbai, India JPMorgan Chase Bank, N.A. Full time

    **General Job Description** - Guiding the team and organization on how to use Agile/Scrum practices and values to achieve the objectives set. - Assessing the Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization - Able to work with the development...

  • Team Lead- Infra

    1 month ago


    Navi Mumbai, India BirlaSoft Full time

    . Responsibilities – Team Management §Work closely with the team, motivating and coaching them §Hosting 1-2-1’s and team meetings §Reporting to the Operation Manager §Manage day-to-day line activities, prioritize and make risk/impact assessments within existing processes and procedures towards achieving SLA’s §Ensure training...


  • mumbai, India Traya Health Full time

    Responsibility: Leadof a team of 30 telesupport / coach agentsDefine monitor and improve key KPIs for the entire team (e.g. callstalk time CSAT quality of interaction retention%etc.) Interpret & analyseperformance data to identify opportunities for improvement in KPIs(CSAT productivity and quality) Lead& completely own daytoday operations (tele support QA)...


  • mumbai, India Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...


  • Mumbai, India Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...


  • mumbai, India Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...