Product Operating Model Coach

1 month ago

Mumbai, India JPMorgan Chase Bank, N.A. Full time

**General Job Description**
- Guiding the team and organization on how to use Agile/Scrum practices and values to achieve the objectives set.
- Assessing the Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
- Able to work with the development team and cross functional teams with members from Product Management, Operations, Production Support, and IT
- Be an excellent facilitator, facilitate communication, improve transparency, and radiate information
- Be self-motivated and capable of managing multiple priorities and tasks, must have high-energy to be able to motivate and encourage the team.
- Be willing to jump in and do what is needed to get the job done. Ability to work effectively and get things done in a dynamic environment
- Ability to influence and foster self-motivated behaviors for change
- Knowledge of enterprise culture, politics and power maps of management attitudes
- Ability to communicate at all levels in different context maximizing all potential media
- High charisma and positive attitude to provide encouragement and support
- Pragmatism in understanding evolutionary change requires patience and persistence
- Entrepreneurial spirit to approach transformation as a means toward business improvement - don't wait for solutions - Plan, Do, Check, Act experiments to improve

**Qualifications & Experience**
- Overall 15+ years of relevant experience with 6 or more years in Agile Implementation / Agile Deliveries / Agile Coaching
- Proven experience of moving teams from waterfall to agile successfully
- College degree, specialized training, or equivalent work experience
- Deep knowledge of various Agile methodologies
- Excellent know-how of tools like Jira and Confluence
- Strong MS Office suite skills (i.e., Word, Excel, Access, Visio, PowerPoint, MS Project)
- Knowledge of SQL, excel macros, Python is a plus
- Experience in delivering end-to-end technology & client implementation solutions/projects
- Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing,
- Certifications will be an added advantage
- Prior Application Development Experience will be an added advantage
- Excellent leadership, organizational, and time management skills
- Ability to manage multiple and conflicting priorities.
- Ability to influence and direct activities of resources outside of direct control.
- Excellent written, verbal and presentation communication skills for various levels of audience
- Understand common Agile practices, service-oriented environments, and better development practices
- Ability to produce clear documentation and reports that can be easily understood by both technical and non-technical audience.
- Excellent time management skills with the ability to meet deadlines.
- Ability to work in a fast-paced, multi-task environment.
- Ability to interact with a diverse population of both technical and non-technical employees.
- Flexibility with the ability to adapt and evolve with changes in priorities, project directions and software development procedures.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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