Quality Associate

3 weeks ago

Hyderabad, India JPMorgan Chase Bank, N.A. Full time

**Quality Associate - Personal Account Dealing**

**INDIA, Hyderabad**

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in Investment Banking, Financial Services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. Global Financial Crimes Compliance (GFCC) team is part of JPMorgan's Global Risk and Compliance organization.

The GFCC organization has over 1,900 professionals across the world. The team is responsible for developing the requirements and standards for the Firm's Enterprise-Wide Programs. GFCC is comprised of eight core functions, aligned with the businesses and regional teams. One of the core functions is Personal Account Dealing

GFCC personnel work cooperatively with the other global functions and businesses to identify, assess and quantify the level of risk associated with the firm's products, services, customers, transactions and geographic locations to develop appropriate policies, procedures, and processes to monitor, control and mitigate the associated risks.
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in Investment Banking, Financial Services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. Global Financial Crimes Compliance (GFCC) team is part of JPMorgan's Global Risk and Compliance organization.

The GFCC organization has over 1,900 professionals across the world. The team is responsible for developing the requirements and standards for the Firm's Enterprise-Wide Programs. GFCC is comprised of eight core functions, aligned with the businesses and regional teams. One of the core functions is Personal Account Dealing

GFCC personnel work cooperatively with the other global functions and businesses to identify, assess and quantify the level of risk associated with the firm's products, services, customers, transactions and geographic locations to develop appropriate policies, procedures, and processes to monitor, control and mitigate the associated risks.

**Minimum Skills, Experience and Qualifications**

**Key Responsibilities:
- Perform ongoing formal testing on completed cases (Reconciliation of employees personal trades (including reporting of breaches, reconciliation of statements and employee records)
- Review the quality of completed cases using pre-defined test scripts which are based on Compliance and Quality Assurance standards
- Review more complex trading activity and employee escalation and analyze large amounts of data gathered, appropriately disposition by utilizing analytical skills and research results
- Question and investigate the reliability and integrity of data, the validity of conclusions and the appropriateness of assumptions made (where appropriate)
- Identify key issues, risks, trends, observations and provide reporting of results to key stakeholders
- Perform root cause analysis and make recommendations for addressing identified deficiencies or improvements to business processes
- Present findings via formalized feedback loop process, track and monitor corrections to identified critical defects
- Work with Global Partners to ensure consistency with the Global QA framework and governance approach
- Consider regulatory requirements and best practices to implement changes to process
- Effectively communicate with key points of contact to ensure the fluid sharing of information and feedback across pertinent teams
- Maintain the highest level of confidentiality throughout the QA process, disclosing only pertinent information to key stakeholders
- Conducting analysis as required as it relates to the surveillance activity performed by PAD
- Build & develop strong knowledge base on multiple functions within the team using cross training methodology to create synergie
- **Additional Skills, Experience and Qualifications**
- 10+ years of experience with Financial Services industry, Personal Account Dealing / Surveillance/ AML/BSA, Screening, Compliance, Investigative or Quality Assurance background preferred
- Through knowledge of Personal Account Dealing Policy with strong adherence to compliance policies and controls
- Strong knowledge of JPMC Compliance standards, guidelines, policies and procedures and due diligence requirements
- Strong research, analytical and comprehension skills, with ability to analyze large amounts of data
- Proven ability identifying issues/defects and recommending solutions
- Exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type, etc.) and develop well-reasoned recommendations
- Demonstrated experience adhering to controls and complianc

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