Service Operations Associate
Found in: Talent IN C2 - 2 weeks ago
Service Operations Associate
About CyberArk:
(NASDAQ: ) is the global leader in Identity Security. Centered on , CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets.
Job Summary:
The Service Operations Associate provides user access and resource scheduling support to CyberArk customers and partners. This position contributes to a positive experience for customers and partners during the onboarding phase of their lifecycle. The Service Operations Associate works closely with Service Operations in Customer Success to achieve operational excellence through standard policies, procedures, and business controls, driving efficiency and productivity of business operations. The Service Operations Associate collaborates with Sales, IT, Security Services, Success Management, Customer Support, and Revenue Operations teams to ensure requests are fulfilled promptly and with high quality. The Service Operations Associate reports to the Revenue Operations Core Services Senior Manager.
Responsibilities:
Support user access provisioning requests for technical and partner communities, ensuring timely response and accurate completion. Troubleshoot user login and functional issues until resolution. Fulfill resource scheduling requests for Security Services engagements, including but not limited to creating/updating resource requests, tracking availabilities, confirming engagement dates and times with customers and partners, and creating/updating resource assignments. Collaborate with internal and external stakeholders to prioritize requests based on business needs. Triage and escalate user access and resource scheduling requests to other team members based on defined SLAs. Assist the manager in conducting user access and resource scheduling review processes to ensure policy compliance. Assist initiatives to provide continuous improvements and scale with volume growth. Adhere to standard operating procedures and runbook to ensure consistency of quality and operational excellence.Qualifications:
Bachelor’s degree. Professional experience ( years+) in a customer support role. Ability to work independently and prioritize requests by business goals in dynamic and fast-paced working environments. Ability to collaborate and communicate effectively with multiple departments within the organization. Highly organized, responsive, and energetic. Excellent English skills, including verbal and written communication. Working knowledge of Salesforce and FinancialForce software preferred Familiarity with resource allocation and scheduling experience is a plus. Customer First: Constantly strive to understand our customers and their needs from the perspective of the Service Operations, providing excellent customer experience and operational excellence.-
Service Operations Associate
Found in: Talent IN C2 - 2 weeks ago
Hyderabad, India Cornerstone OnDemand Full timeWe're looking for a Service Operations Associate This role is Office Based Job Title: Service Operations Associate Role Overview: The Service Operations Associate is responsible for performingoperations tasks within the Global Service Operations team. This includes activities such as reporting& analytics, project support, and providing...
-
Operations Associate
Found in: beBee S IN - 3 weeks ago
Hyderabad, India Sahibandhu Fintech Full timeJob Requirements Job Title: Operations AssociateCompany Name: Sahibandhu FintechLocation: Kukatpally, HyderabadSalary: â¹15,000 - â¹25,000 per month + IncentivesEmployment Type: Full Time, ContractJob Description:Sahibandhu Fintech is hiring for the position of Operations Associate in Kukatpally, Hyderabad. As an Operations Associate, your...
-
Operations Associate
Found in: beBee S IN - 3 weeks ago
Hyderabad, India Sahibandhu Fintech Full timeJob Requirements Job Title: Operations AssociateCompany Name: Sahibandhu FintechLocation: Kukatpally, HyderabadSalary: â¹15,000 - â¹25,000 per month + IncentivesEmployment Type: Full Time, ContractJob Description:Sahibandhu Fintech is hiring for the position of Operations Associate in Kukatpally, Hyderabad. As an Operations Associate, your...
-
Operations Associate
2 days ago
Hyderabad, India Macros and Micros Nutrition Pvt Ltd Full time**Title**: Marketing & Operations Associate **Location**: Hyderabad, Telangana **Company**: Macros&Micros Nutrition Pvt Ltd **Position Type**: Full-Time, Permanent **Overview**: We are seeking a highly organized and efficient Marketing & Operations Associate to join our team at Macros&Micros Nutrition Pvt Ltd. In this role, you will be responsible for a...
-
Operations Client Service, Associate 1
11 hours ago
Hyderabad, India State Street Full time**Who we are looking for**: This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s. **What you will be responsible...
-
Core Operations
7 days ago
Hyderabad, India State Street Full time**Basic Purpose**: Under the direction of the Senior Associate/Officer, the Associate II acts as a liaison between the different client/IM service teams and the Subcustodians/Depositories to ensure the proper settlement of security and cash transactions. Additionally, assists in processing exceptions accurately, timely and consistently. Focus of the job is...
-
Core Operations
2 days ago
Hyderabad, India State Street Full timeJob Description Basic Purpose: Under the direction of the Senior Associate/Officer, the Associate II acts as a liaison between the different client/IM service teams and the Subcustodians/Depositories to ensure the proper settlement of security and cash transactions. Additionally, assists in processing exceptions accurately, timely and consistently. Focus of...
-
Associate Director of Operations
Found in: Whatjobs IN C2 - 2 weeks ago
hyderabad, India Shshshree HR Solution Full timePosition: Associate Director of Operations Location: Hyderabad Reporting to: Site Leader/ SVP Operations Type: Full-time Shift US working hours Role and Responsibilities: As the Associate Director of Operations for Operations, you will be responsible for overseeing the day-to-day operations, fostering a positive work culture, and driving the team towards...
-
Associate Director of Operations
Found in: Talent IN C2 - 2 weeks ago
Hyderabad, India Shshshree HR Solution Full timePosition: Associate Director of OperationsLocation: HyderabadReporting to: Site Leader/ SVP OperationsType: Full-timeShift US working hoursRole and Responsibilities:As the Associate Director of Operations for Operations, you will be responsible for overseeing the day-to-day operations,fostering a positive work culture, and driving the team towards achieving...
-
Operations Associate
7 days ago
Hyderabad, India Trundl Full time**Summary**: We are seeking a highly motivated, flexible, organized, and detail-oriented Operations Associate to join our team. You will support the Contracts team to handle the documentation and follow-up. You will liaise with stakeholders and businesses to accurately deliver the relevant status updates. **What you will do**: - Handle requests from the...
-
Associate advisory Services
7 days ago
Hyderabad, India Colliers International Full timeFull-time - Location: India **Company Description**: Colliers International Group Inc. (NASDAQ and TSX: CIGI) is an industry leading global real estate services company with 15,000 skilled professionals operating in 68 countries. With an enterprising culture and significant employee ownership, Colliers professionals provide a full range of services to real...
-
Operations Client Service
Found in: beBee S IN - 2 days ago
Hyderabad, India State Street Full timeJob Description Who we are looking for: This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s. Why this role...
-
GTM Operations Associate
Found in: Talent IN C2 - 2 weeks ago
Hyderabad, India CyberArk Full timeJob Summary: CyberArk is looking for a Associate - GTM Operations to support our next phase of growth as the leader in Identity Security. As a valued member of the global Revenue Operations team, you'll work to execute core business processes and help optimize our operations, processes, and systems across the customer lifecycle. You’ll provide...
-
Investor Services
2 weeks ago
Hyderabad, India State Street Full timeAIS Investor Services Operations Job title: AIS Investor Services, Associate 2 Reports to: AIS Investor Services Manager - Position Description - Key Responsibilities: - Working on Hedge fund & private equity investor services operations, showing ownership for a group of client assigned, taking initiative to own operations for assigned clients - Process...
-
Gtm Operations Associate
6 days ago
Hyderabad, Telangana, India CyberArk Full timeDate: Feb 2, 2024- Location: India, Hyderabad- Job Category: - Department: Go To Market**Job Summary**: CyberArk is looking for a Associate - GTM Operations to support our next phase of growth as the leader in Identity Security. As a valued member of the global Revenue Operations team, you'll work to execute core business processes and help optimize our...
-
Data Operations Associate
2 days ago
Hyderabad, India RSM US LLP Full timeThe Data Operations Associate is an important role within the Data Management & Governance team that supports our ability to operate as a data-driven organization by maintaining the integrity and performance of our IMC/customer information and providing data services across the IMC organization. Specifically, this role is responsible for ensuring we have a...
-
Technical Associate – Service Desk
Found in: Talent IN C2 - 1 week ago
Hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
Process Associate
Found in: Talent IN C2 - 2 weeks ago
Hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
-
Operations Client Service, Associate 2
6 days ago
Hyderabad, India State Street Full time**Why this role is important to us**: The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations...
-
Operations Associate
2 days ago
Hyderabad, India Enabling Leadership Full time**Operations Associate** Application Deadline: 13th May 2023 - Hyderabad/Delhi **About Enabling Leadership** We have a mission to change the world and we’re looking for like-minded individuals to join us! At Enabling Leadership, we believe that creating a different generation of “leaders” is the solution to most of the complex global challenges we...