Associate Quality Designer

1 month ago

Hyderabad, India Electronic Arts Full time

**Associate Quality Designer**

EA Hyderabad

Role Overview

The DTS Quality Verification Organization is the global partner of choice for all EA game development teams. Through strategic planning and a thorough analysis of the game product, we’re committed to providing world-class testing and audit services in support of the high quality of products our customers have come to expect.

As an Asso. Quality Designer, you’ll be working hand-in-hand with Quality Verification teams locally as well as at other locations, to test and analyze the game product. You’ll define and execute on the test strategy for the QA group and will champion quality for the product. Your daily challenge will be to focus on _defect prevention_ - that is, upstream testing and analysis to thwart the introduction of bugs into the game code - designing test strategies, capturing qualitative assessments and usability feedback, and ensuring the highest caliber of quality for our titles.

Key Duties and Responsibilities:

- Provide expert testing for game features and development tools.
- Provide in-depth team support, working closely with members of Production and Development to align daily priorities.
- Utilize data and research into reporting and building test strategy.
- Fully own assigned game areas from a QA perspective supporting the group from pre-production through launch.
- Develop in-depth understanding of the systems under their ownership and communicate progress, status and risks. Requires a deep understanding of system architecture and implementation.
- Be the voice of quality for the product by providing design feedback prior to integration from a technical and end-user perspective.
- Propose and define long-term strategic collaboration structures which impact and/or influence multiple areas of the business.
- Create and drive team process changes and improvements backed by data-driven decisions.
- Rally support from both the QA and development teams for process improvements.
- Identify risks and dependencies, develop plans to mitigate and reduce such risks, and actively execute on these plans.
- Qualitative feedback on features with issues of usability and generally, be the voice of quality for the product.
- Develop and Implement Quality metrics and scorecards. Prepare and present Quality KPI reports.
- Utilizes Quality tools and techniques e.g. RCA / Continuous improvement
- Provides support on utilization and development of knowledge on Quality methods and tools
- Interface and communicate with different teams within the organization on quality issues.
- Assure compliance to in-house and/or external specifications and standards
- Continuously monitors document Quality during the case lifecycle

Skills, knowledge and experience:

- Required:_
- 6+ years previous QA experience.
- Understands concepts of defect prevention and defect containment.
- Strong communication and collaboration skills that span varying game development disciplines.
- Ability to meet responsibilities without constant supervision.
- Must be able to develop and foster strong working relationships with development teams and integrate a development QA support strategy into the development process.
- Proactive, flexible, and able to adapt the QA process to the critical needs of the development team.
- Ability to mitigate risks and potential areas of concern with appropriate sense of urgency.
- Comfort working on products in early stages of development.
- Experience working in a dynamic development environment (i.e. sprints, continuous releases, content deployments, etc.)
- Bonus points for:_
- Experience in gaming industry
- Experience with DevSuite or similar defect tracking and task management databases.
- Knowledge of basic programming concepts.
- Experience working in an Agile team environment.

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

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