Customer Service Representative Wfh

4 weeks ago


Lucknow, India Online Cool Work Full time

**Responsibilities**:

- Resolve customer complaints and inquiries in a timely and professional manner
- Work collaboratively with our team to ensure the best solutions for customer satisfaction
- Maintain up-to-date knowledge of company products and services
- Handle escalated calls and manage difficult situations with tact and professionalism
- Create and maintain customer records, ensuring all relevant information is accurately captured and updated promptly
- Collaborate with other departments to ensure customer needs are met.

**Requirements**:

- High School Diploma or GED equivalent
- 1-2 years of proven customer service experience
- Experience with CRM systems and ticketing platforms
- Ability to work under pressure and in a fast-paced environment
- Excellent communication and problem-solving skills
- Proactive, energetic, and positive attitude
- Ability to multi-task, prioritize, and manage time effectively
- Access to a quiet workspace and reliable internet connection.



  • Lucknow, India Niftel communication pvt.ltd Full time

    Full Time (WFO) Process: chat support process Profile: Customer Support Associate Log in hours: 9 hours shift ( 8 hours login and 1 hour break) **Salary**: 13.5 CTC to 15.5 CTC 6 days working with 1 rotational week off Notes: - Excellent communication skills Role & Responsibilities - Handling customers - Solving queries Part Time (WFH) Process:...


  • Lucknow, Uttar Pradesh, India Online Cool Work Full time

    Responsibilities: Resolve customer complaints and inquiries in a timely and professional manner Work collaboratively with our team to ensure the best solutions for customer satisfaction Maintain uptodate knowledge of company products and services Handle escalated calls and manage difficult situations with tact and professionalism Create and maintain customer...


  • Lucknow, India RAM SHREE CHEMICALS Full time

    Nos : 4 for Customer Service Representative -CSR **(ONLY FOR FEMALE)** Qualification : Graduation/MBA for Customer Service Representative -CSR Language Known: Hindi & English, English Fluency is Must. Computer Basic knowledge with net surfing & E-mail writing is must. Age : 18-35 Salary : Negotiable +Other Benefits as per Norms. **Job Types**: Full-time,...


  • Lucknow, India Cakes by Ch Full time

    **Customer Service Representative Responsibilities**: - Handling Customer Requests on Whatsapp Web. (Laptop is mandatory) - Showing them Cake designs, taking and managing the cake orders. - Handling Customer Grievances. **Requirements**: - Laptop is Mandatory. - Work can be performed from home. - Good Convincing Skills and ability to handle...


  • Lucknow, India RAM SHREE CHEMICALS Full time

    Nos : 4 for Customer Service Representative -CSR **(ONLY FOR FEMALE)** Qualification : Graduation/MBA for Customer Service Representative -CSR Language Known: Hindi & English, English Fluency is Must. Computer Basic knowledge with net surfing & E-mail writing is must. Age : 18-35 Salary : Negotiable +Other Benefits as per Norms. **Job Types**: Full-time,...


  • Lucknow, Uttar Pradesh, India Vedant Fashions Pvt LTD (Manyavar), Bhavya kapur makeup Academy Full time

    Customer Support Executive Responsibilities: (Only females - Fresher may also apply):Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Computer...


  • Lucknow, India Cakes by Ch Full time

    **Customer Service Representative Responsibilities**: - Handling Customer Requests on Whatsapp Web. (Laptop is mandatory) - Showing them Cake designs, taking and managing the cake orders. - Handling Customer Grievances/ calls. **Requirements**: - Laptop is Mandatory. - Work can be performed from home. - Good Convincing Skills and ability to handle...


  • Lucknow, India Riash india Private Limited Full time

    **Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...


  • Lucknow, Uttar Pradesh, India Vedant Fashions Pvt LTD (Manyavar), Bhavya kapur makeup Academy Full time

    **Customer Support Executive Responsibilities: (Only females - Fresher may also apply)**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. -...


  • Lucknow, India Niftel communication pvt.ltd Full time

    Full Time / Part Time (WFO) Process: Blended process Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Part Time Log in hours: 5 hours working login and 30 mins break. *Full time - Permanent WFO Part time - initial 45days wfo then permanently wfh* Shift timings: Rotational shifts Male ( Evening,...


  • Lucknow, India Jollyfree Technical Llp Full time

    Jollyfree Technical Llp is seeking a Chat Support Executive to join our growing team. This is a work from home (WFH) position, where you'll be supporting our customers and solving their queries via live chat. You'll be responsible for providing top-notch customer service, answering queries, providing advice, and ensuring customer satisfaction. We are looking...


  • Lucknow, India INSIGHT TECH Full time

    **Job Title: Call Center Customer Service Representative (US process)** **Job Location: Lucknow** **Interview: 2 rounds** **Process: Sales** **Shift: Night Shift (Monday to Friday)** Job Overview: We are looking for a friendly, customer-centric individual to join our team as a Call Center Customer Service Representative. In this role, you will be...


  • Lucknow, India Niftel communication pvt.ltd Full time

    Full Time / Part Time (WFO) Process: Blended process Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Part Time Log in hours: 5 hours working login and 30 mins break. *Full time - Permanent WFO Part time - initial 45days wfo then permanently wfh* Shift timings: Rotational shifts Male ( Evening,...


  • Lucknow, Uttar Pradesh, India INSIGHT TECH Full time

    Job Title: Call Center Customer Service Representative (US process)Job Location: LucknowInterview: 2 roundsProcess: SalesShift: Night Shift (Monday to Friday)Job Overview: We are looking for a friendly, customer-centric individual to join our team as a Call Center Customer Service Representative. In this role, you will be responsible for making outbound...


  • Lucknow, India INSIGHT TECH Full time

    **Job Title: Call Center Customer Service Representative (US process)** **Job Location: Lucknow** **Interview: 2 rounds** **Process: Sales** **Shift: Night Shift (Monday to Friday)** Job Overview: We are looking for a friendly, customer-centric individual to join our team as a Call Center Customer Service Representative. In this role, you will be...


  • Lucknow, Uttar Pradesh, India Nexcipher Private Limited Full time

    Company Overview: - Nexcipher private limited, a leading firm in the logistics and supply chain industry. We are dedicated to providing exceptional services and solutions to our clients. We are currently seeking qualified professionals to join our team as Domestic Inbound Process Executives. Position: Customer Support Representative Location: Lucknow, India...


  • Mall, Lucknow, Uttar Pradesh, India 2GO Group, Inc Full time

    Rank and file - 2GO Express - Retail - SM Mall of Asia **Summary**: The **Customer Service Representative** is responsible for transaction processing in designated 2GO retail outlets. Transactions include but is not limited to travel ticket booking and issuance, acceptance of documents / parcels / cargo for delivery and shipment, and other related services...


  • Lucknow, India HomeswarD Infrastate (OPC) Private Limited Full time

    **Position Title**: Customer Care Service Manager - Real Estate **Job Summary**: The Customer Care Service Manager plays a key role in delivering exceptional customer service experiences to clients throughout their interaction with the real estate company. This position is responsible for managing a team of customer service representatives, implementing...


  • Lucknow, India Ada Designer Chikan studio Full time

    Job description **Job Responsibilities and Duties** - Providing splendid customer services to customers in a friendly and courteous manner at all times. - Having sufficient knowledge about the products and services and respond to all inquiries accordingly. - Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are...


  • Lucknow, India Riash india pvt ltd Full time

    In the Tele calling job, the individual needs to answer the queries of the customer by understanding their need and requirements. - To route opportunities to the concerning department for further development and deal closure. - To connect with the potential customer or the businesses via telephone to promote products or services or to for charitable...