Engg Tac Broadband Network
4 weeks ago
**Key Responsibilities**
- Proactive and reactive monitoring of backbone / NE alarms in tools ( Net cool, Arbor, Info vista etc..) and accordingly restoration of the same
- Coordination with intra & Inter team for problem resolution on basis of TT
- Coordination with vendor for problem resolution, network up gradation / improvement / performance
- Updation and maintenance of the backbone data base on Kivicat, syslog, log monitor
- Documentation of standard operating procedures, maintaining MIS and MTTR as per SLA
- Resolution of customer related complaints in MPLS, ISP, DCN, MEN and NGN networks & carrying out planned customer testing for QOS, bandwidth throughput
- Planning and Implementation of network planned outages like POP addition, router addition, link addition,
- IOS up gradation, customer shifting etc.
**Experience & Skills**
- A good team worker
- Proactive in approach
- Task ownership
**Educational Qualifications**
B.E. / B. Tech
**Work Experience**
Minimum 1.5 - 2 years of total experience in IP / MPLS network operations, service provisioning,
implementing and monitoring data services
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