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Customer Engagement Executive

2 months ago

Kolkata, India NETSYS ENCODERS PRIVATE LIMITED Full time

Job description

Job Title: Customer Engagement Executive

Job Responsibilities.
- Keeping Connection with Clients on day to day Basis.
- Visit Client place and obtain feedback and offer services on day to day basis.
- Generating new leads from existing clients and close the deal
- Building and maintaining profitable relationships with customers.
- Resolving customer complaints quickly and efficiently on time through Service

Team.
- Keeping customers updated on the latest products & Services.

Skills Required
- Should be self-motivated, Target Oriented and would be able to work

independently.
- Good Presentable outlook and proficient communication skills.
- Should be Proficient in English, Hindi and Bengali.
- Should be a good listener and should have patience to address the customer

Pain points.
- Should Have Basic knowledge of IT Infrastructure system integration Products

and Services.
- Should be open for Travel wherever required.

**Language**:

- English, Hindi, Bengali.

Schedule:

- Day shift
- Monday to Friday 10.30 AM to 6.30 PM
- Saturday 10.30 AM to 2.30 PM

**Job Types**: Full-time, Fresher, Internship

**Salary**: ₹120,000.00 - ₹200,000.00 per year

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Application Deadline: 21/08/2023
Expected Start Date: 01/09/2023

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