Customer Engagement Executive

5 months ago


Salt Lake Kolkata West Bengal, India Clirnet Services Private Limited Full time

Customer Engagement Executive

**Responsibilities and Duties**
- Studying the details of each offering and remaining abreast of updates to these offerings.
- Obtaining and updating lists of individuals' contact details.
- Calling active and budding callee to encourage the service items
- Addressing Callee's requirement or compliance (if any)
- Noting important details of each conversation.
- Communicating verbal acceptance of services pitched
- Recording all successful and unsuccessful attempts.

**Skill sets/Experience Required.**
- Must have a Bachelor’s degree and be Computer literate.
- Prior experience as a telecaller or similar (minimum 2 yrs.)
- Proficient in English, Hindi, and Bengali Language.
- Ability to switch your communication style on a whim.
- Excellent interpersonal and written and oral communication skills.
- Superb research, and record-keeping skills.
- Capacity to receive critique without internalizing it.

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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