Customer Care Associate

5 months ago


Salt Lake Kolkata West Bengal, India Code Design Club LLP Full time

**Hi**

We are looking for a well-spoken Telesales Executives to be responsible for soliciting sales over the Phone. The telesales executive’s responsibilities include contacting potential customers, reading from a prescribed script, focusing on generating leads and transfer to Floor Managers, and documenting customer information, purchases, and reactions. The idea is to generate a qualified Lead through Telesales and Tele-calling.

A successful telesales representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.

**Telesales Executive Responsibilities**:

- Initiating sales with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers’ needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Keeping up to date on all products and informing customers of new products.
- Answering customers’ questions on the products.
- Meeting sales quotas.

*

**Telesales Executive Requirements**:

- Excellent communication skills.
- Creative thinking skills.
- The patience and ability to engage customers in conversation.
- Good sales ability.
- Working knowledge of relevant computer software.
- Excellent interpersonal and problem solving skills.
- The ability to handle rejection and stress in soliciting customers.

*

**This Role is for USA Shift 8.00 PM - 5.00 AM IST. This is B2B Calling.**
- Night Shift Allowance
- Excellent Perks and Incentives
- B2B Sales Experience will be an Added Advantage
- 5 days working(Saturday & Sunday fixed off)

**Reach Out to Us**

Join our team and be part of exciting projects where your expertise will make a significant impact

**Call us: Sudakshina Mitra (HR Executive)**

**Contact No: 9674491369**

Address: Ambuja Ecostation Business Tower, 16th Floor, Suite - 1602, Plot, 07, Street Number 9, BP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Landmark: Salt Lake 215A Bus Stand | Salt Lake Phillips More

**Salary**: ₹12,000.00 - ₹21,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Kolkata, Salt Lake City, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9674491369


  • Fresher Customer Care

    5 months ago


    Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time

    We are currently seeking enthusiastic and dedicated individuals to join our team as Customer Care Associates. This is an entry-level position perfect for recent graduates or individuals looking to kick-start their career in customer service. As a Customer Care Associate, you will play a crucial role in ensuring our customers receive the highest level of...

  • Fresher Customer Care

    5 months ago


    Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time

    We are currently seeking enthusiastic and dedicated individuals to join our team as Customer Care Associates. This is an entry-level position perfect for recent graduates or individuals looking to kick-start their career in customer service. As a Customer Care Associate, you will play a crucial role in ensuring our customers receive the highest level of...


  • Salt Lake, Kolkata, West Bengal, India Uuc Hospitality Full time

    A Customer Care Executive plays a crucial role in ensuring customer satisfaction and support. Here are the key responsibilities typically associated with this role: 2. **Problem Resolution**: Identify and resolve customer issues or complaints effectively, escalating when necessary. 3. **Product Knowledge**: Maintain an in-depth understanding of the...


  • Salt Lake, Kolkata, West Bengal, India Mervice infotech Full time

    We are hiring for Customer care executive for Kolkata location Salt Lake Sector 5 for Rapido inbound voice process. Work from Office Timing 9:30pm-6:30am It's complete night shift No drop/no pickup Basic hindi required Pay: ₹13,000.00 - ₹14,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Night shift Work Location: In...


  • Salt Lake, Kolkata, West Bengal, India Mervice infotech Full time

    We are hiring for Customer care executive for Kolkata location Salt Lake Sector 5 Work from Office Shift timing 1pm-10pm no drop and 4pm-1am drop under 10km radius.if having bike then travelling allowance are there Salary for freshers 12th pass 9.2k inhand and graduation 9.7k freshers and experienced 11.2kinhand /13.3kctc Basic English and Hindi...


  • Kolkata, West Bengal, India Teleperformance Full time

    **Hiring* Hiring* Hiring** **Teleperformance Company is hiring for Kolkata Location for Customer Care Associate Profile.** - We are hiring for Domestic Process, International Process both. - Salary we are offering from 15k-25k **Job Types**: Full-time, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident...


  • Kolkata, West Bengal, India Teleperformance Full time

    CUSTOMER CARE ASSOCIATE Company **:Teleperformance** Salary : 15,000.00-30,000.00 Shifts : Depends on the Process Location : Kolkata Gender : Any Cab Facility : One Side **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Night...


  • Salt Lake, Kolkata, West Bengal, India 7eventzz.com Full time

    **Key Responsibilities**: - Supervise and lead the customer care team to ensure they meet performance goals and provide excellent customer service. - Monitor and evaluate the performance of customer care representatives, providing regular feedback and coaching. - Handle escalated customer complaints and issues, ensuring timely and effective resolution. -...


  • Salt Lake, Kolkata, West Bengal, India ERLENDIS SOLUTIONS INDIA PVT LTD Full time

    **URGENT HIRING FOR PERMANENT MORNING SHIFT - AUSTRALIAN ENERGY PROCESS (7 am - 4 pm). WORK FROM THE OFFICE ONLY.** Need Experienced Customer Care Associates/ Telecallers/ Telemarketers for the Australian Outbound Process. We are looking to hire a confident, young, and energetic CSA for our outbound process. **Job criteria**: 2. Should be smart and...


  • Salt Lake, Kolkata, West Bengal, India Teleperformence kolkata Full time

    It's a multinational company for customer care executive.... **Job Types**: फ़ुल-टाइम, फ्रेशर Work Location: In person **Speak with the employer** +91 7908519608


  • Salt Lake, Kolkata, West Bengal, India FastInfo Legal Services Pvt Ltd Full time

    Job Description for CUSTOMER CARE EXECUTIVE (OUTBOUND SALES-ENGLISH TELECALLING) **Job Description**: We are looking for an enthusiastic CUSTOMER CARE EXECUTIVE (OUTBOUND SALES-ENGLISH TELECALLER) to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer...


  • Salt Lake, Kolkata, West Bengal, India Dhal Information System Pvt.Ltd.(DIS) Full time

    Looking for Customer Care Executive (Assamese /Hindi language at Salt Lake City Kolkata (Onsite) - Salary (CTC) - 15k - Normal Shift - WO Rotational - 6days working **Responsibilities**: - Inform customers about product & services - Handle inbound & outbound calls - Understand customer's need & solve queries - Solve customers’ query over the phone Pay:...


  • Salt Lake, Kolkata, West Bengal, India Mervice infotech Full time

    We are hiring for Customer care executive for Kolkata location Salt Lake Sector 5 Kolkata 12th pass and above are eligible 1pm-10pm no drop and 3pm-12am drop under 8km radius and if having bike then travelling allowance are there Spot joining. **Benefits**: - Provident Fund Work Location: In person **Speak with the employer** +91 8249936838


  • Salt Lake, Kolkata, West Bengal, India Work Panda Cooperation LLP Full time

    We are currently seeking an experienced and dedicated individual to join our team as a Senior Customer Care Specialist. If you have a proven track record in customer service and thrive in a dynamic environment, we invite you to bring your expertise to our team. **Salary**: ₹12,000.00 - ₹14,000.00 per month **Benefits**: - Health...

  • Fresher Customer Care

    5 months ago


    Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time

    As we continue to grow, we are seeking enthusiastic and dedicated individuals to join our customer care team. This is an excellent opportunity for freshers to kick-start their career in customer service with a company that values talent and commitment. **Job Types**: Full-time, Fresher **Salary**: ₹11,000.00 - ₹13,000.00 per month **Benefits**: -...

  • Fresher Customer Care

    5 months ago


    Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time

    We pride ourselves on fostering a positive work environment that encourages growth and development. As we continue to expand, we are seeking enthusiastic individuals to join our customer care team. **Responsibilities**: - Provide accurate information and guidance to customers regarding products/services, pricing, orders, and policies. **Job Types**:...

  • Fresher Customer Care

    5 months ago


    Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time

    As we continue to grow, we are seeking enthusiastic and dedicated individuals to join our customer care team. This is an excellent opportunity for freshers to kick-start their career in customer service with a company that values talent and commitment. **Salary**: ₹11,000.00 - ₹13,000.00 per month **Benefits**: - Health insurance Schedule: -...

  • Customer Care Agent

    3 weeks ago


    Salt Lake, Kolkata, West Bengal, India Mervice infotech Full time

    We are hiring for Customer care executive for Kolkata location Salt Lake Sector 5 12th pass and above Inbound voice process Salary 11.2k-13k in-hand Basic English and Hindi required 4pm -1am drop available Pay: ₹11,200.00 - ₹13,000.00 per month Schedule: - Evening shift **Education**: - Higher Secondary(12th Pass)...

  • Fresher Customer Care

    5 months ago


    Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time

    As a Rotational Customer Care Representative, you will be responsible for providing exceptional customer service across various communication channels. This role requires flexibility in working hours and the ability to adapt to different shifts as assigned by the scheduling team. You will serve as the primary point of contact for customers, addressing...

  • Fresher Customer Care

    5 months ago


    Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time

    As we continue to grow, we are seeking enthusiastic and dedicated individuals to join our customer care team. This is an excellent opportunity for freshers to kick-start their career in customer service with a company that values talent and commitment. **Job Types**: Full-time, Fresher **Salary**: ₹11,000.00 - ₹12,000.00 per month **Benefits**: -...