Customer Services Assistant
4 months ago
**ob description**
**Hiring Customer Service Representative -Only Female**
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints to concern department.
**Location**:Mulund West
**Customer Service Representative Responsibilities**:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Customer Service Representative Requirements**:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service Assistant: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9769106910
-
Customer Service Assistant
2 months ago
Thane, India Grace Services Full time**WE ARE HIRING FOR GRACE STAFFING SERVICES (THANE BRANCH)** **Job Title: Customer Service Representative (Credit Cards)** **Location: Thane** **Process: Inbound Customer Service and Partial Cross-Selling of Credit Card Schemes and Product Offerings (C3)** **Job Summary**: **Key Responsibilities**: - Handle inbound customer calls regarding credit card...
-
Customer Service Assistant
3 months ago
Thane, India Betacore Corporate Services Private Limited Full time**Responsibilities**: - Make outbound calls to potential customers. - Handle customer inquiries and provide accurate information. - Maintain customer records by updating account information. - Achieve daily and monthly targets. - Work collaboratively with team members to ensure effective service delivery. **Requirements**: - Excellent communication...
-
Customer Service Assistant
6 months ago
Thane, India scymes services pvt limited Full timeEscalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility - Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients - Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough - Meet call...
-
Customer Service Assistant
7 months ago
Thane, India Tiara consultancy services Full time**Urgently Hiring for International Customer Support** Location: Thane Process: customer support **Salary**: 15k to 34k In-hand Working days: 5 Rotational Week off: 2 Rotational Qualification: HSC Communication: Need excellent English (C1) Contact person : Mr. HR Andrew sir ( +91 99675 81807 ) Thanks & Regard Andrew -Recruiter **Job Types**:...
-
Customer Service Associate
2 weeks ago
Thane, India FIRST CREDIT SERVICES Full time**Roles & Responsibilities**: - Answering Inbound Calls or outbound calling to consumers to learn about their needs, complaints, or other issues with billing and services. - Handling a high volume of inbound/outbound calls or both and should seek to create a positive experience for each consumer. - Process payments for the invoices on the account. -...
-
Customer Service Associate
6 months ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...
-
Customer Service Associate kannada
3 months ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...
-
Customer Service Assistant
3 months ago
Thane, India AI Wizard Private Limited Full timeSelect Service - Customer Service + Renewals Only Males Need Good English Communication + 1 year of Customer service Experience 20k in hand 23k gross 2 Rotational off / Rotational shift **Job Types**: Full-time, Permanent Pay: Up to ₹30,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: - Customer service: 1 year...
-
Customer Service Assistant
7 months ago
Thane, India Alnas Group Full timeUrgent Hiring For(Customer Service + Cross selling) - Process - Inbound customer service and partial cross selling of credit card schemes and product offerings - HSC OR GRADUATE WITH 6 month Customer Service Experience - DAY SHIFT ROTATIONAL - 6.30 A.M. TO 10.30 P.M / With 2 Rotational weekoff - Salary upto 22K in hand - WORK LOCATION - THANE - Transport -...
-
Customer Service
3 months ago
Thane, India Al fahad tour and travel Full timeJob OverviewWe are seeking a highly motivated Customer Service professional to join our team as a fresher at Al Fahad Tour and Travel. This is a full-time position based in Thane or Delhi, perfect for individuals with 0-1 years of work experience looking to begin their career in customer service within the travel sector. The ideal candidate should have...
-
Customer Service Assistant
2 months ago
Thane, India NETSTAR INFOTECH Full timeUrgent opening for customer service (Inbound process) - HSC or Graduate - Good english communication - Fresher/ Experience - shift timings 9:30am to 6:30pm - salary 16k to 19k in-hand + CTC - location - Ashar IT Thane Regards, HR NIDHI 9137023929 **Job Types**: Full-time, Permanent, Fresher Pay: ₹16,000.00 - ₹19,000.00 per month **Benefits**: -...
-
Customer Service
6 months ago
Thane, India Acme Services Full time**Freshers can Apply** Handling Inbound calls Queries Solving Explaining the products and services offered to customer. To handle Customer queries related to the product and address all doubts on calls. Interact with internal departments to seek support on query resolution where required **Location - Airoli** **Job Types**: Full-time,...
-
Customer Service Assistant
3 months ago
Thane, India 10xgrowthaccelerator Full time**Job Title: Lead Generation Executive** **Salary**: INR 15,000 to INR 30,000 per month + Incentives **Salary Cycle**: Monthly **Salary Date**: 10th of every month **Working Hours**: - **Shift**: 7:00 PM to 4:00 AM IST (8 hours + 1 hour break) - **Days**: Monday to Friday - **Weekly Off**: Saturday and Sunday **Key Responsibilities & Duties**: - Conduct...
-
Customer Service Officer
3 months ago
Thane H.O, Thane, Maharashtra, India Enrolsy Full timeWe're Hiring **Customer Services -Operation** Executive for a leading artisanal cheesemaking company **Position**: Customer Services -Operation Location: Mulund / Bhandup Gender: Only **Female** **Role**: We are looking for a Customer Services Operation to front our direct-to-consumer business. The role is ideal for someone who thrives in a fast-paced,...
-
Associate Customer Service
2 months ago
Thane, India Grace Services Full time**WE ARE HIRING FOR GRACE STAFFING SERVICES (THANE BRANCH)** **Job Title: Associate - Customer Service (Day Shift)** Key Responsibilities: - Respond to customer inquiries via phone in a professional and courteous manner - Resolve customer complaints and concerns in a timely and efficient manner - Provide accurate information about our products and...
-
Customer Service Assistant
7 months ago
Thane, India Watchyourhealth.com Full timeURGENT REQUIREMENT FOR SERVICE TELECALLERS JD FOR SERVICE TELECALLER: - Connect With the customer. - Providing healthcare services. - Update the data On The System. - Provide the Information Regarding Product /Services /Benefits. REQUIREMENTS: - Good English ,Hindi and any **South Indian Language** - Basic Computer Knowledge. Freshers or experienced...
-
Customer Service Associate malayalam Process
6 months ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...
-
Customer Assistant
3 months ago
Mumbai, Maharashtra, India Insight Customer Call Solutions Full timeWe are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...
-
Customer Service Representative
6 months ago
Thane, India Mrwebsecure Infosolutions Private limited Full time**Key Responsibilities**: - Respond promptly to customer inquiries and provide accurate information about products/services, pricing, and promotions. - Assist customers with order placement, tracking, and delivery status updates. - Resolve customer complaints and issues efficiently, escalating complex cases to the appropriate department when necessary. -...
-
Customer Service Assistant
1 month ago
Kasarvadavali, Thane, Maharashtra, India taskup corporate services pvt. ltd. Full time**Customer Relationship Executive** **MUMBAI** Key Responsibilities: - Reach out to clients with dormant accounts to facilitate activation. - Provide information and guidance on account services and benefits. - Maintain accurate records of interactions and account status. Qualifications: - Minimum qualification: Graduation **Skills**: - Communication...