Customer Service Excutive
2 weeks ago
Meets with clients to determine travel needs, budgets and
preferences.
- Sells and coordinates transportation, accommodations, tours and
activities.
- Advises clients regarding destinations, cultures, customs, weather
and activities.
- Collects payments, books travel arrangements and pays applicable
fees.
- Handles travel issues, conflicts, complaints, cancelations and
refunds.
- Builds and maintains relationships with travel and tour vendors.
- Conducts research on destinations and industry trends.
- Maintains accurate records of bookings, payments, transactions,
phone calls and meetings.
- Contributes to agency efforts by accomplishing related tasks as
needed.
Qualifications/Skills:
- Strong sales and interpersonal skills.
- Excellent verbal and written communications skills.
- Ability to negotiate effectively.
- Excellent knowledge of computer reservation computer programs.
- Strong problem-solving skills.
- Detail oriented and highly organized.
- Strong ability to manage time and prioritize tasks
- Ability to speak languages in addition to English preferred
- Administration skills.
- Active listening skills.
- Persuading skills.
- A desire to help people.
Education & Experience:
- Bachelor’s degree in tourism, travel, hospitality, or related field.
- Minimum 1 Year Experience working in travel agency or other sales
oriented Job.
**Salary**: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Bopal, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 7600326840
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