Customer Service Assistant
3 weeks ago
VitaPoint.co.uk, fast becoming the UK’s largest online department store.
Our history has seen us grow from a small ebay health supplement shop to fast growing into the No.1 online department store. With every stage of our expansion, we have sought to always uphold a strong reputation and continue to provide our customers with:
- Top quality products
- Best Product Prices
- Fastest delivery time possible
Required:
- Adequate quality and speed in typing
- Adequate use of Office (Excel, Word etc)
Customer service experience is preferred.
Proficiency of English is a must
Job Duties:
- Answer incoming customer inquiries
- Collect and report customer feedback to ensure that best practice is recognised and maintained
- Engage with customers in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
**Salary**: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Evening shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Experience**:
- E-commerce: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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