Customer Service Executive mutual Fund ahmedabad

2 weeks ago


Ahmedabad Gujarat, India Arin Consultancy Full time

ITES / BPO / Operations / Customer Service / Telecalling Ahmedabad, Gurgaon _Ahmedabad_, _Gurgaon_ March 22, 2024 - March 23, 2025 Mutual Fund

**Job Overview**:

- **Office Location (Area) **Ahmedabad,Gurgaon
- **Required Education **B. Com/BBA/ Finance preferred
- **Course Type **Full Time
- **Min Required Experience (Years) **1
- **Max Required Experience (Years) **3

**Roles and Responsibilities**:
1. Customer Support: Provide prompt and courteous assistance to investors regarding their
existing mutual fund investments, transactions, documentation, and any new product
information.
2. Resolution of Queries: Address investor complaints, concerns, and enquiries effectively,
ensuring timely and satisfactory resolution.
4. Documentation: Manage documentation of investors with respect to purchases, redemptions,
SIP’s or any changes in their existing records.
5. Cross-Selling: Identify opportunities to promote additional products and services to
investors/prospects as needed.
6. Voice of Investors: Feedback as received from investors regarding their experience with our
services and shared with the relevant teams.



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