Customer Success Executive

1 month ago


Delhi, India Beechi Vidya Kendra Full time

Full Time- Delhi, Work From Home- Posted 1 hour agoPlease find the JD for Customer Success Executive. The requirement is for 1 position on permanent role in Delhi.

The Company Customer Success Executive team helps customers successfully adopt and leverage Company products and services. CS Executive contributes significantly to the Company operations performance objectives. Reporting to the head of Customer Success, you will work closely with other teams, such as Sales, Operations, Marketing and Product, to ensure customers Success, you will work closely with other teams, such as Sales, Operations, Marketing and Product, to ensure customers are completely satisfied and that sales targets with existing customers are achieved.

**Responsibilities**

On-boarding customers and supporting the use of Company products at launch of the customers project

Ensuring customers achieve their adoption and success targets

Execute a customer success plan devised by your manager for each customer

Conducting training sessions and periodic health checks

Provide regular status reports to stakeholders on progress against established goals and manage account escalations

Communicating across teams, key customer feedback and data points

Ensuring optimum account performance and smooth business processes

**Skills and Experience**

***
Implementing new and improved business processes for managing and expanding customer accounts Managing relationships and networking across many different functions in a fast-moving business environment Developing and implementing an effective strategic account plan through collaboration with other team members Proactive and ability to anticipate customer needs and requirements Effective professional discipline, organization, management and communication
- **Challenges**
Sustained engagement with high-performance customers Ensuring smooth on-boarding of new users at a time Addressing the professional development needs of diverse workforces, across multiple disciplines within a retail and lifestyle business**PREFERRED FEMALE CANDIDATES**
**ONLY**

**Job Features**:

- Job Category- IT



  • Delhi, India Hopcharge Full time

    Job description Job Title : Customer Success Executive Experience : 1years Location : Gurgaon, Haryana Key Skills : 1) Customer Experience Executive. 2) B2C 3) Customer Retention. 4) Customer Success. 5) Renewals. The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have with a...


  • Delhi, India Simpliwork Full time

    DepartmentCustomer SuccessGrade / LevelG2BDesignationManager – Customer Success ManagerLocationNCRReporting T o COOThe customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an escalation...


  • delhi, India Simpliwork Full time

    Department Customer Success Grade / Level G2B Designation Manager – Customer Success Manager Location NCR Reporting T o COO The customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an...


  • Delhi, India Graphy Inc. Full time

    Job Overview:We are seeking a highly motivatedCustomer Success Managerto join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products and...


  • Delhi, India Nlineaxis IT Solutions Pvt Ltd Full time

    Job Title - Customer Success Manager ( CSM)Location - Jaipur (Onsite)Experience - 4 yrs plusShift - US shifts (6:30 PM to 4:30 AM).Position Overview :Given our business model, where our customers pay us over time, Customer Success is absolutelyvital to our long-term profitability. We will not be successful unless our customers are receivingmassive value from...


  • delhi, India Freshworks Full time

    Job DescriptionAs a Enterprise Customer Success Lead, your primary responsibility will be to engage with our clients, build strong relationships, and ensure they get the most value from our suite of products.Key ResponsibilitiesCustomer Relationship Management:Build and nurture customer relationships with a portfolio of assigned accounts, post onboarding...


  • New Delhi, India Simpliwork Full time

    Department Customer SuccessGrade / Level G2BDesignation Manager – Customer Success ManagerLocation NCRReporting To COOThe customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an escalation...

  • Customer Success Intern

    24 minutes ago


    delhi, India LeadSquared Full time

    Who we are?LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 1500 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes. Customers control the buying process in the digital economy. Traditional CRM and marketing systems are old schools in serving the needs of high velocity sales...


  • delhi, India ColorTokens Inc. Full time

    Title: Customer Success ManagerRole DescriptionReal Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You’re passionate about engaging your customers and expanding their use cases. You have impeccable relational skills and can create win/win environments for all parties that you work with....


  • Greater Delhi Area, India Simpliwork Full time

    Department Customer SuccessGrade / Level G2BDesignation Manager – Customer Success ManagerLocation NCRReporting To COOThe customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an escalation...


  • Delhi, India Success Stories Full time

    Hiring for International BPOs UG/Graduate - Fresher/ Experience - anyone can apply Salary - 18000- 50000/- Per Month + variables Rotational Shifts & 2 Rotational Week offs **Job Types**: Full-time, Fresher **Salary**: ₹18,000.00 - ₹50,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Rotational shift Supplemental pay...


  • Delhi, India Stealth Startup Full time

    Job Title:Customer Success Associate / Customer Success ManagerCompany:Well funded Stealth Startup in BangaloreJob Description:We are seeking a proactive and customer-centric Customer Success Associate to join our startup. This role is crucial in ensuring the successful onboarding and retention of our customers, particularly within the D2C and Ecommerce...


  • Delhi, India Stealth Startup Full time

    Job Title: Customer Success Associate / Customer Success ManagerCompany: Well funded Stealth Startup in BangaloreJob Description: We are seeking a proactive and customer-centric Customer Success Associate to join our startup. This role is crucial in ensuring the successful onboarding and retention of our customers, particularly within the D2C and Ecommerce...


  • delhi, India CloudSEK Full time

    WHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI...


  • delhi, India Practo Full time

    Job Description Objective: Building positive relationship with existing Practo Plus Corporate Product customers (direct clients and brokers) and assisting them to improve employee health outcomes by up selling the relevant product and services of Practo.  Key Responsibilities To manage the entire account management cycle of an existing...


  • Delhi, India nOps.io Full time

    About the Company At nOps, we envision a world where DevOps and Engineering teams can take control of their cloud costs, so they only pay for what they use - not what’s provisioned. nOps’s ML-powered cloud optimization platform processes over $1.5 billion dollars of cloud spend — and we’re just getting started. Our platform helps Engineering and...


  • delhi, India nOps.io Full time

    About the CompanyAt nOps, we envision a world where DevOps and Engineering teams can take control of their cloud costs, so they only pay for what they use - not what’s provisioned. nOps’s ML-powered cloud optimization platform processes over $1.5 billion dollars of cloud spend — and we’re just getting started. Our platform helps Engineering and...


  • Delhi, India nOps.io Full time

    About the CompanyAt nOps, we envision a world where DevOps and Engineering teams can take control of their cloud costs, so they only pay for what they use - not what’s provisioned. nOps’s ML-powered cloud optimization platform processes over $1.5 billion dollars of cloud spend — and we’re just getting started. Our platform helps Engineering and...


  • Delhi, India MVC Resources Full time

    Job DescriptionWorking Arrangement:HybridAbout Us: At the company, we wholeheartedly believe that individuals are the lifeblood, the pulse of any organization and workforce. This deep-seated conviction fuels our relentless pursuit of creating the ultimate talent matching and management platform. We seamlessly blend the power of artificial intelligence with...


  • New Delhi, India Threadly Full time

    This is a remote position. Customer Success Associates are responsible for all things relating to helping our customers through the order process, and are part of the Customer Success Team. In our business, this means working externally with customers while working internally with marketing, sales, design, and fulfillment teams to help customers make their...