Order Fulfillment and Marketing Coordinator
6 months ago
**Roles and Responsibilities**
- Receive and review customer orders, ensuring accuracy and completeness.
- Enter order details into the system with a high level of precision.
- Collaborate with the inventory team to monitor stock levels and product availability.
- Update inventory records regularly to reflect accurate stock levels.
- Alert relevant teams about low-stock situations and potential delays.
- Pick, pack, and label orders accurately and efficiently.
- Coordinate with the warehouse team to ensure the timely dispatch of orders.
- Utilize appropriate shipping carriers and methods based on customer requirements.
- Provide timely and accurate order status updates to customers.
- Respond promptly to customer inquiries related to order status, tracking information, and delivery timelines.
- Maintain accurate records of all order-related activities.
- Generate and update reports to track key performance indicators related to order fulfillment.
**Required Skills and Experience**
- Proven experience in order fulfillment or a related field.
- Strong attention to detail and accuracy in data entry.
- Excellent organizational and time management skills.
- Effective communication skills, both verbal and written.
- Ability to work collaboratively in a team-oriented environment.
- Good to know about order management systems and Microsoft Office Suite.
**About PENNEP**
PENNEP works with national, multinational clients and thrives to become one of the world's leading professional services companies with a vision to transform clients' business, operating, and technology models for the digital era. Our leaders have 50 PLUS Years of combined and unique industry knowledge with a consultative approach that helps clients envision, build, and run more innovative and efficient businesses.
PENNEP is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We provide engineering excellence practices training for all our employees.
**Job Types**: Full-time, Permanent
**Salary**: ₹8,500.00 - ₹10,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Jalandhar, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
Work Location: In person
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