Captain/supervisor
5 months ago
**Providing excellent customer service and experience**Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. Depending on the size of the restaurant, there can be more than one captain in the establishment, with each focusing on selected tables. To provide seamless service to guests, it can be important for captains to perform the following duties:
- Greeting and welcoming guests when they enter
- Thanking guests and conveying gratitude while they are exiting
- Explaining different menu items and offering recommendations
- Answering any questions about the ingredients of a dish on the menu
- Serving food and beverages to guests, if required
- Presenting the final bill to guests for payment
- Timing different dishes effectively to maximise the dining experience
- Addressing any guests complaints or requests
**Inspecting the hygiene and cleanliness of restaurant premises **Besides supervising the cleanliness of the entire premises, captains usually ensure that the table, tableware, drinkware, linen, cutlery and table cloths are clean and hygienic. They are also typically responsible for following all safety and hygiene regulations to ensure compliance with laws. When they are serving tables, captains also usually clear the table and may pack uneaten food items for guests.
**Collecting customer feedback for improvement **As captains interact with guests during their dining experience, they are responsible for collecting customer feedback and reviews about the food and service. They generally check with guests about their overall experience and specific feedback about each food product or beverage. Captains also forward this information to chefs and managers to help improve the restaurant's menu, quality and service.
**Essential skills of a restaurant captain**Here are some important skills that restaurant service captains can benefit from building and including in their resumes:
**Communication **Communication can be important for professionals in the restaurant industry to interact with guests, coordinate with colleagues and offer excellent customer service. For restaurant service captains, communication can also help write reports, obtain guest feedback and manage servers. Besides helping understand and express thoughts better, strong communication skills can also help captains maintain a courteous demeanour to impress guests and develop interpersonal relationships with their team members.
**Job Types**: Full-time, Permanent
**Salary**: ₹34,000.00 - ₹46,000.00 per month
**Benefits**:
- Flexible schedule
- Food provided
- Leave encashment
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 3 years (required)
**Language**:
- English (preferred)
Work Location: In person
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Captain/supervisor
2 weeks ago
Mahalaxmi, Mumbai, Maharashtra, India Gallops Restaurant Full time**Providing excellent customer service and experience**Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. Depending on the size of the restaurant, there can be more than one captain in the establishment, with each focusing on selected tables. To provide seamless service to guests, it can be...
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Housekeeping Supervisor
3 weeks ago
Vasai, Maharashtra, India Captain Clean India Private Limited Full time**About Company (Captain Clean)**:We are a leading facility management company with over 15 years of industry experience, dedicated to providing exceptional services to our clients. We pride ourselves on our professional and efficient management, and we are looking for a dynamic Housekeeping Supervisor to join our team. **Job Summary**:The Housekeeping...
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Restaurant Captain
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Restaurant Captain
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Restaurant Captain
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Captain
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Restaurant Captain
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Restaurant Supervisor
6 months ago
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Captain
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Bar and Restaurant Staff
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F&b Staff for New Restaurant in Andheri
1 month ago
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Steward / Food & Beverage Assistant
3 months ago
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Food and Beverage Attendant
1 week ago
Pune, Maharashtra, India Pass Code Hospitality Full timePass Code Hospitality is Urgently Hiring for below Positions for Fine Dine Restaurant - Pune Location, 1- Food & Beverage Steward 2- Food & Beverage Senior Steward 3- Food & Beverage Captain / Supervisor 4- Assistant Restaurant Manager **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹38,000.00 per month **Benefits**: - Flexible...
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F&b Supervisor
5 months ago
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Food and Beverage Attendant
5 months ago
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Restaurant Supervisor
6 months ago
Baner, Pune, Maharashtra, India Vangard Hospitality LLP Full timeKerala Cafe is a renowned multi chain restaurant group with its presence in Mumbai and Pune known for its authentic Kerala cuisine, providing a delightful dining experience with a focus on traditional flavors and warm hospitality. **Duties and Responsibilities**: - Always greet and welcome guests promptly in a warm and friendly manner. - Always thank and...
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F&b Staff for New Restaurant in Thane
5 months ago
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Bar Associate
13 hours ago
Mumbai, Maharashtra, India Marriott International, Inc Full time**Additional Information** **Job Number**24203877 **Job Category**Food and Beverage & Culinary **Location**The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Complete opening and closing duties including setting up necessary...