Floor Supervisor- Restaurant

6 days ago


Vile Parle Mumbai Maharashtra, India Sensys Technologies Pvt. Ltd Full time

**Job Description: Floor Supervisor
- Restaurant**

**Location: Vile Parle, Mumbai**

**Salary: ₹15K to 16k (in-hand) + Service Points**

**Experience Required: Minimum 1 year**

**Key Responsibilities**:
**Guest Services**:
**Greet and welcome guests with a professional and friendly demeanor.**

**Assist guests in menu selection, ensuring a high level of customer satisfaction.**

**Handle guest complaints and special requests with efficiency and care.**

**Team Management**:
**Supervise and support the service staff, ensuring smooth operations during shifts.**

**Assign and monitor tasks for waitstaff and ensure they adhere to service standards.**

**Provide on-the-job training for new team members.**

**Order Management**:
**Take accurate food and beverage orders and coordinate with the kitchen and bar staff.**

**Ensure timely delivery of food and beverages to guests.**

**Operational Duties**:
**Maintain cleanliness and organization of the dining area.**

**Ensure table setups are in accordance with the restaurant's standards.**

**Assist in inventory checks for dining essentials and report shortages.**

**Upselling**:
**Promote daily specials and upsell menu items to enhance revenue.**

**Requirements**:
**Prior experience as a Restaurant Captain or similar role for at least 1 year.**

**Strong communication and interpersonal skills.**

**Ability to lead and manage a team effectively.**

**Knowledge of food and beverage service standards.**

**Flexibility to work in shifts, including weekends and holidays.**

**Perks**:
**Opportunity to earn additional income through service points.**

**Career growth potential in a reputed establishment.**

**If Interested or have any good reference**

**You can contact**

**Pragati 8657440083**

**Thank You**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹16,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Yearly bonus

**Experience**:

- Floor Supervisor: 1 year (required)
- Restaurant Captain: 1 year (required)

**Location**:

- Vile Parle, Mumbai, Maharashtra (required)

Work Location: In person


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