Floor Supervisor- Restaurant
6 days ago
**Job Description: Floor Supervisor
- Restaurant**
**Location: Vile Parle, Mumbai**
**Salary: ₹15K to 16k (in-hand) + Service Points**
**Experience Required: Minimum 1 year**
**Key Responsibilities**:
**Guest Services**:
**Greet and welcome guests with a professional and friendly demeanor.**
**Assist guests in menu selection, ensuring a high level of customer satisfaction.**
**Handle guest complaints and special requests with efficiency and care.**
**Team Management**:
**Supervise and support the service staff, ensuring smooth operations during shifts.**
**Assign and monitor tasks for waitstaff and ensure they adhere to service standards.**
**Provide on-the-job training for new team members.**
**Order Management**:
**Take accurate food and beverage orders and coordinate with the kitchen and bar staff.**
**Ensure timely delivery of food and beverages to guests.**
**Operational Duties**:
**Maintain cleanliness and organization of the dining area.**
**Ensure table setups are in accordance with the restaurant's standards.**
**Assist in inventory checks for dining essentials and report shortages.**
**Upselling**:
**Promote daily specials and upsell menu items to enhance revenue.**
**Requirements**:
**Prior experience as a Restaurant Captain or similar role for at least 1 year.**
**Strong communication and interpersonal skills.**
**Ability to lead and manage a team effectively.**
**Knowledge of food and beverage service standards.**
**Flexibility to work in shifts, including weekends and holidays.**
**Perks**:
**Opportunity to earn additional income through service points.**
**Career growth potential in a reputed establishment.**
**If Interested or have any good reference**
**You can contact**
**Pragati 8657440083**
**Thank You**
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹16,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Yearly bonus
**Experience**:
- Floor Supervisor: 1 year (required)
- Restaurant Captain: 1 year (required)
**Location**:
- Vile Parle, Mumbai, Maharashtra (required)
Work Location: In person
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