Renewals Executive

6 months ago

Mumbai Maharashtra, India MProfit Software Pvt. Ltd. Full time

**Company**:MProfit

**Job Title**:Lead Generation Executive

**Location**:Nariman Point, Mumbai

**Company Profile**:
MProfit is a rapidly growing fintech company, backed & funded by Rainmatter (an initiative by Zerodha) and other reputed investors. With an aim to automate multi-asset investment tracking & reporting, MProfit provides wealth-tech solutions to Indian investors and financial advisors. A powerful data insights platform, MProfit enables investors & wealth professionals to track all their investments in one place. MProfit’s data aggregation capabilities are cutting-edge, supporting import of data from 700+ financial institutions Today, MProfit is a leader in the wealth-tech ecosystem with customers in 300+ cities. We are rapidly expanding our amazing team and have promising new products, features & partnerships planned for the immediate future.

We are looking for a Renewals Executive who will play a crucial role in ensuring the satisfaction and continued partnership of our valued clients. As a Renewals Executive, you will be responsible for managing the renewal process, proactively engaging with clients, and implementing retention strategies to foster long-term relationships.

Job Responsibilities:

- Oversee the end-to-end renewal process for existing clients.
- Collaborate with Sales, Account Management, and Finance teams to ensure a seamless renewal experience.
- Proactively identify and address potential renewal risks.
- Develop and implement strategies to enhance customer satisfaction and retention.
- Conduct regular check-ins and relationship-building activities with key clients.
- Serve as the main point of contact for clients during the renewal process.
- Communicate product updates, enhancements, and industry insights to clients.
- Address client inquiries and concerns promptly and professionally.
- Identify opportunities for upselling and cross-selling.

Qualifications:

- Bachelor’s degree in Business, Finance, or a related field.
- 1 - 3 years of experience in renewals, account management, or customer success within the fintech or SaaS industry.
- Proven track record of successfully managing renewals and achieving retention targets.
- Excellent communication skills, both written and verbal.
- Strong analytical and problem-solving abilities.
- Ability to build and maintain strong relationships with clients.
- Familiarity with financial technology trends and the SaaS subscription model.
- Proficient in using CRM tools and other relevant software.

Perks and Benefits:

- Incredible professional growth: Opportunity to thrive in a high-impact role in a high-growth company backed by distinguished investors
- Upskilling: Opportunity to understand technology products and get a deep understanding of the fintech domain
- Healthcare benefits: Health insurance coverage for self and spouse
- Fun: Birthday celebrations, team-bonding events, and more
- Time off: Paid leaves, sick leaves, and 2nd, and 4th Saturdays off to refresh and rejuvenate
- What more?: Casual dress code and free breakfast

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Do you have good communication skills in English?
- Are you willing to Work from Office? (we only have WFO role)

**Speak with the employer**

+91 9082860116

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