Customer Service Executive(Renewal Executive)
6 months ago
**JOB TITLE**
**Customer Service Renewal Sales Executive**
Customer services is a field that focuses on providing support and services for
customers during the purchasing and renewal process.
**Responsibilities**:
- Handle inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for
uniformity.
- Also, be well-read on company policies and the website for FAQ's or policy realted answers.
**Requirements**:
- Job role : Renewal Officer
- Age - 30 and below
- Graduate (full time course only)
- Excellent communication and listening skills with good command of the English language
- Prior experience with customer service and call centers in relevant job roles
**Job Types**: Full-time, Permanent
**Salary**: ₹200,000.00 - ₹250,000.00 per year
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (preferred)
Ability to Commute:
- Mumbai, Maharashtra (required)
Ability to Relocate:
- Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
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