Chat Support Executive

3 weeks ago


Salt Lake Kolkata West Bengal, India Mervice Infotech Private Limited Full time

Excellent written communication skills
- Strong problem-solving and critical-thinking skills
- Ability to multitask and manage time effectively.
- Patience and empathy when dealing with customers.
- Attention to detail and accuracy.
- Ability to work well in a team and collaborate with colleagues.
- Basic computer literacy and proficiency with chat platforms
- Ability to adapt to changing technologies and learn new systems quickly
- Ability to handle high-stress situations and remain calm under pressure
- Good organizational and administrative skills
- Keeping accurate records of customer interactions and transactions
- Adhering to company policies, guidelines, and procedures
- Staying updated with product knowledge and industry trends.
- Assisting with other administrative tasks as needed

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹150,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

**Experience**:

- total work: 1 year (required)

Ability to Commute:

- Salt Lake, Kolkata, West Bengal (required)

Ability to Relocate:

- Salt Lake, Kolkata, West Bengal: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9123006906



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