Customer Support Agent

Customer Support Executive Responsibilities: 1.Managing a team of representatives offering customer support. 2.Overseeing the customer service process. 3.Resolving customer complaints brought to your attention. 4.Creating policies and procedures. 5.Planning the training and standardization of service delivery. 6.Monitoring the work of individual...

**Role and Responsibilities**: 1. Customer Assistance: Respond to customer inquiries, concerns, and feedback promptly and courteously. Address their questions regarding products/services, order status, billing inquiries, and technical issues. 2. Problem Resolution: Diagnose customer issues and provide effective solutions in a timely manner. Collaborate with...

Qualification: Should be +12 minimum - Experience: Fresher or Minimum 6 months from BPO or Customer Support (preferred). - Salary: For WFO offered salary - ₹17000 CTC (Fresher) - ₹18000 CTC (3-6 Months) -₹19000 CTC (>6 Months) - Shift: Day for females till 9pm/ Rotational for male - Roles and Responsibility: To resolve issues and queries of customers...

**Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent communication and problem-solving skills - Multi-tasking...

**Language - Hindi, English, Kannada, Tamil, Telugu, Odia, Marathi** **Responsibilities** - Resolving customer complaints brought to your attention. - Possessing excellent product knowledge to enhance customer support. - Following up with customers for any further information. - Answer phone calls more professionally and provide information about products...

**Job Dimensions** - To resolve the queries / concerns being raised by the customer promptly and accurately in line with the agreed SLAs. The work will be allocated in the queue in the form of Voice work wherein an individual will be responsible to resolve the concerns / queries raised or need to provide accurate information to the customer. **Key...

Work from Home Qualification: Any Graduate with 1 year experience - Laptop, Windows 10, 8 GB, with a Broadband connection and a USB headset. 6 Days working Rotational Shifts : (8 am - 8 pm) /9:40hrs 1 Rotational Off Quarterly Bonus: 3,744 **Job Type**: Regular / Permanent **Salary**: ₹16,000.00 - ₹21,000.00 per month **Benefits**: - Work from...

**Job Title**: **Subject Matter Expert - Loyalty CS Team** **Reporting to**: **Lead - Customer Service - Loyalty** **Location**: **Air India Headquarters, Gurugram, Delhi-NCR, Mumbai, Bangalore** Air India's loyalty program is undergoing a transformation. As Air India evolves into a global competitor, we are seeking a Subject Matter Expert for our CS...

**ELIGIBILITY-** Education : 12th / Graduate - Should have minimum 6 months experience in BPO. Freshers also considered. - Should be proficient in spoken and written English & Hindi - All agents to be cross skilled to manage all channel interactions **WORK CULTURE-** - Work from office (Gurgaon Location) - 6 days a week with 1 rotational off **Job...

Job Tile Subject Matter Expert - Loyalty CS Team Reporting to Lead-Customer Service Loyalty Location Air India Headquarters Gurugram, Mumbai, Bangalore Air India's loyalty program is undergoing a transformation. As Air India evolves into a global competitor, we are seeking a Subject Matter Expert for our CS team. **Key Accountabilities -...

**Job Title : Field Agent - Real Estate Services** **About Us**: ScannedOnly is a leading online platform offering a complete spectrum of real estate services throughout India. We pride ourselves on providing a seamless and comprehensive solution for buying, selling, renting, and promoting properties. With a commitment to innovation and customer...

Job Description :Ensure compliance with contractual agreements, service level agreements, and key account requirements.Conduct regular business reviews with Travel Agents to maintain transparency, gather feedback, and foster continuous improvement.Collaborate with internal teams to address Travel Agents requests, resolve issues, and deliver exceptional...

Department- Engineering- Job posted on- Apr 11, 2024- Employment type- Part Time**This is a contractual role** **Position description**: At Pluang we are looking for CISSP agent to provide expert advice and recommendations to enhance the governance of information security infrastructure within our crypto asset custody systems. Your responsibilities will...

New Hiring Announcement Account Name: - **Fintech Process** Location**:Gurgaon** Salary - 26000, 26500, 27000, 27500, 28000, 28500, 29000 Graduation Mandatory Exp in Call center preferred - International Process. Few Fresher can also be hired. Rotational shift - 24/7, Majority Night Shift as per US hours. 6 Days working **Communication has to be...

Wellversed is looking for a Customer Support Associate, to assist our customers in solving technical problems when using our products and services. **Responsibilities** Resolving customer queries, complaints or requests on daily basis Able to build productive relationships and communicate daily with customers in a professional manner Actively attend...

HIRING FOR FLIPKART PROCESS... Process : FLIPKART Location : Gurugram, Haryana WORK FROM OFFICE Department: Operations( Telephonic Interview) Designation: Customer Success Associates (Voice Process) Campaign Type: Domestic Skills: - Excellent Communication Skills Qualifications: - UG/Graduate Experience: - Freshers and Experienced both can...

What you will be doing:You will be right at the heart of matters as you will be expected to provide a variety of administrative and customer support related duties for the company. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing fanatical customer service.Job Responsibilities:Act as a customer...

You will be right at the heart of matters as you will be expected to provide a variety of administrative and customer support related duties for the company. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing fanatical customer service.Job Responsibilities:Act as a customer support agent for our...

You will be right at the heart of matters as you will be expected to provide a variety of administrative and customer support related duties for the company. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing fanatical customer service.Job Responsibilities:Act as a customer support agent for our...

**Customer care executive** Skills set: Hindi & English No VETI 3 **Outbound Process** **Qualification**: Graduate/ Under Graduate Can be consider **Experience**: 6 months to 1 year Experience **Salary**: ₹19,000 CTC **Shift**: 9 am to 8 pm ( 9 hours window for agent ) **Work Culture**: 6 days working **Locatio**n: Phase IV, Udyog Vihar,...