Customer Support Executive
2 months ago
**Language
- Hindi, English, Kannada, Tamil, Telugu, Odia, Marathi**
**Responsibilities**
- Resolving customer complaints brought to your attention.
- Possessing excellent product knowledge to enhance customer support.
- Following up with customers for any further information.
- Answer phone calls more professionally and provide information about products and services as required by the callers
- Keep records of interactions and transactions of customers; keep a record of details of customer complaints, inquiries, and comments
**Requirements & Skills**
- A bachelor’s degree in administration or a related field.
- Fresher’s can also apply.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Basic word & excel knowledge is required.
**COMPANY’S WEBSITE**:
**Job Types**: Full-time, Fresher
**Benefits**:
- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Kannada (preferred)
- Odia (preferred)
- English (preferred)
- Telugu (preferred)
- Health insurance
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