Customer Service Representative

3 months ago

Thane, India Visheshwar HR Pvt Ltd Full time

Job Summary:
We are looking for enthusiastic and persuasive Telecalling Executives to join our team. Freshers with good communication skills and a passion for customer interaction are encouraged to apply.

Key Responsibilities:

- **Customer Outreach**:

- Make outbound calls to potential customers and present company products or services.
- **Lead Generation**:

- Identify and qualify leads, and document relevant information.
- **Follow-Up**:

- Follow up on leads and maintain a detailed record of conversations.
- **Feedback Collection**:

- Gather customer feedback and report common issues to management.
- **Target Achievement**:

- Meet or exceed daily and monthly calling and sales targets.
- **Team Collaboration**:

- Work with team members to improve calling strategies and techniques.
- **Customer Service**:

- Provide excellent customer service and resolve customer queries effectively.

Qualifications:

- Good communication and interpersonal skills.
- Basic computer knowledge.
- Ability to work in a team and meet targets.

**Job Types**: Full-time, Permanent, Fresher

Work Location: In person

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