Client Service Officer

4 weeks ago


Sahibzada Ajit Singh Nagar Ludhiana Punjab, India Trycyfer Technologies Pvt. Ltd Full time

**Responsibilities**
- Build relationships with key employees among customers
- Must be aware of concept about Digital Marketing.
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs

**Job Types**: Full-time, Permanent

**Salary**: From ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Sahibzada Ajit Singh Nagar, Punjab 160055: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)
- Client Handling: 2 years (preferred)
- Digital marketing: 1 year (preferred)

Work Location: In person



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