Customer Support Representative
2 days ago
You will receive a **brief interview call** within 3-5 days, so please stay **alert**.
- If selected, you'll need to attend a **walk-in interview** at Kharadi, Pune.
- Proficient or Excellent **English **& Confidence Required
- Work Mode: Work From Office
- _____________________
**MAXIMUM BUDGET**: ₹23,000 to ₹35,000 (Non-Negotiable)
**Selection Process**:
- HR Round
- Versant 5-6 Certification
- Written Assessment
- Ops Round
- Client Round
- Joining Formalities
**Key Responsibilities**:
- Provide accurate product and service information.
- Listen to customer issues, offer solutions, and ensure follow-up.
- Maintain high customer satisfaction through effective communication.
- Collaborate with internal teams to handle and escalate complex issues.
- Document customer interactions for continuous improvement.
**Skills & Qualifications**:
- Fluent in English and Hindi, without MTI or RTI.
- Clear, professional verbal and written communication skills.
- Graduate in any discipline.
Pay: ₹23,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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