Customer Support Representative
3 weeks ago
About the Job:
2coms Consulting PVT LTD is seeking a skilled Customer Support Representative to join our team in Pune. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients via voice calls.
Key Responsibilities:
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Provide product information and training to customers
* Collaborate with internal teams to resolve customer complaints
* Meet and exceed customer satisfaction targets
Requirements:
* Minimum 6 months of experience in customer support or telecalling
* Excellent communication skills in English
* Strong problem-solving skills and ability to work in a fast-paced environment
* Ability to work from the office in Pune
What We Offer:
* Competitive salary of 14-16k + 4k variable pay
* 9am-6pm working hours, Monday to Saturday
* 1 day off in a week
How to Apply:
Interested candidates can apply by submitting their resume and a cover letter to our virtual interview platform.
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