Customer Support Representative

2 months ago


Mowa Raipur Chhattisgarh, India YATHARTH PLACEMENT SERVICES Full time

Responsibility:

- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies **Take the extra mile to engage customers**

Requirement:

- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, priori

**9302921773**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 3 years (required)
- Customer service: 3 years (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9302921773



  • Mowa, Raipur, Chhattisgarh, India Xtention Crew Technologies Full time

    **Key Responsibilities**: - Provide accurate information about products and services, helping customers make informed decisions. - Resolve customer complaints and issues efficiently, aiming for first-contact resolution. - Maintain detailed records of customer interactions in our CRM system. - Collaborate with other departments to address customer needs and...


  • Mowa, Raipur, Chhattisgarh, India Orvolo Venture Pvt Ltd Full time

    **Provide exceptional customer support and assistance to users of our Tally software, resolving issues and answering queries promptly and effectively**. **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - tally software: 1 year...


  • Raipur, Chhattisgarh, India Arham Technologies Limited Full time

    At Arham Technologies Limited, we are seeking a highly customer-focused Customer Support Representative - Female to join our team.Key Responsibilities:Handle inbound and outbound calls to deliver exceptional customer service.Identify customer needs, resolve issues, and provide solutions.Ensure timely escalation of customer cases to technicians.Follow...

  • Sales Representative

    6 months ago


    Raipur, Chhattisgarh, India Great Find Full time

    **POST: - Sales Representative** Experience: - Upto 3 In Sales (Any Industry) Company Details: - Manufacturing Unit Qualification: - Bechlore's Degree compulsory **Responsibilities: - ** - Relationships with customers to understand their needs and provide appropriate solutions. - Conduct product demonstrations and presentations to showcase the...


  • Raipur, Chhattisgarh, India PMG Placement Full time

    Job Title: Customer Care Executive Location: Raipur CG Qualification: Graduate Experience: 2 to 3 years **Salary**: 10000/- to 15000/- PM Job Duties: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. -...


  • Raipur, Chhattisgarh, India Cloudare Technologies Full time

    We are looking for a skilled Customer Service Representative to manage customer inquiries and resolve issues efficiently.Key Responsibilities:Customer Support: Provide timely and effective support to customers through various communication channels.Order Processing: Process customer orders, modifications, and escalate complaints as necessary.Communication:...


  • Raipur, Chhattisgarh, India ASAP Recruitment Full time

    **Urgent - Hiring** - Position - Customer Support associate (**Voice Process)** **INDUSTRY- REAL ESTATE** - Salary - rs 12000 to rs 15000 PM Work Experience Required - 1 YR( AS A CUSTOMER SUPPORT SERVICE) - **Qualification -GRADUATION** **Responsibilities**: - Strong phone and verbal communication skills along with active listening. - Familiarity with...


  • Raipur, India G&R Management Consultancy Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00 - ₹15,000.00 per...


  • Raipur, Chhattisgarh, India DGPRO TECHNOLOGY PVT LTD Full time

    Job Title: Customer Service Representative Job Description: Customer Service Representative About the Role:We are seeking a skilled Customer Service Representative to join our team at DGPRO TECHNOLOGY PVT LTD. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls to customers, providing product information,...


  • Raipur, India G&R Management Consultancy Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00 - ₹15,000.00 per...


  • Raipur, Chhattisgarh, India Technotask Business Solutions Pvt. Ltd. Full time

    Required Customer Support Associates (Male/Female) Location - Raipur - 5th Floor, Multilevel Parking, Ghadi Chowk, Infront of Collectorate Raipur Good communication skills are required in **Kattaki Odiya** language Handle customer's Queries/Complaints/requests Process -Voice **(Kattaki Odiya)** Salary - 10000/Month General Shift - 10 to 7 Rotational...


  • Raipur, Chhattisgarh, India Cloudare Technologies Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Cloudare Technologies. As a key member of our support team, you will be responsible for managing customer queries and complaints, processing orders, and escalating issues across various communication channels.Key Responsibilities:Providing exceptional customer service and...


  • Raipur, Chhattisgarh, India Arham Technologies Limited Full time

    At Arham Technologies Limited, we're seeking a Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service. Your primary goal will be to ensure customer satisfaction and exceed their expectations.Key...


  • Mowa, Raipur, Chhattisgarh, India Rajdev Group Full time

    Characteristics required 1. Must be Good & presentable personality and must have strong selling skills 2. Must have the ability to represent the company to customer companies 3. Must have effective communication and strong liaison skills 4. Should be flexible in visiting outstation customer sites to bring business 5. Should have prior experience of minimum...


  • Mowa, Raipur, Chhattisgarh, India Rajdev Group Full time

    Characteristics required 1. Must be Good & presentable personality and must have strong selling skills 2. Must have the ability to represent the company to customer companies 3. Must have effective communication and strong liaison skills 4. Should be flexible in visiting outstation customer sites to bring business 5. Should have prior experience of minimum...


  • Raipur, Chhattisgarh, India Technotask Business Solutions Pvt. Ltd. Full time

    **Salary**: From ₹10,000.00 per month Schedule: - Day shift - Evening shift Supplemental pay types: - Overtime pay **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer support: 1 year (preferred) **Language**: - English (preferred) - Odia (preferred)

  • Sales Representative

    5 months ago


    Raipur, Chhattisgarh, India Vinayak Trading Company Full time

    Find new business opportunities and customers Contact potential customers to showcase company products or services Develop relationships with existing customers and keep in touch with them Negotiate prices and terms with customers Prepare sales contracts and keep track of sales activities Work with other team members to ensure customer satisfaction Pay:...


  • Raipur, Chhattisgarh, India Technotask Business Solutions Pvt. Ltd. Full time

    **Salary**: From ₹10,000.00 per month Schedule: - Day shift - Evening shift Supplemental pay types: - Overtime pay **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer support: 1 year (preferred) **Language**: - English (preferred) - Hindi (preferred) **Speak with the employer** +91 8770420557


  • Raipur, Chhattisgarh, India Fundtec Services LLP Full time

    **Responsibilities**: - Respond promptly and professionally to customer/Client/client inquiries. - Provide accurate information and guidance to customers/Clients regarding our products/services. - Troubleshoot and resolve customer/Client issues in a timely manner, escalating complex issues to the appropriate teams when necessary. - Maintain detailed records...

  • Sales Representative

    5 months ago


    Raipur, Chhattisgarh, India Radhe Hurkat Ispat Pvt. Ltd. Full time

    Position Overview: As a Sales Representative in a pre-engineered building manufacturing factory, your primary responsibility will be to generate sales and drive business growth by promoting and selling pre-engineered building solutions to potential clients. You will play a key role in expanding the customer base and establishing long-term relationships with...