Sales Support Representative

2 weeks ago

Navi Mumbai, India Apple Energy Pvt Ltd Full time

We are looking for an organized, efficient sales support specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support specialist's responsibilities include tracking sales leads, coordinating es with sales packs, providing customer service, and managing customer accounts. The sales support specialist is also responsible for monitoring sales and the performance of the sales team as well as recording sales data.

To be a successful sales support specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills.

**Responsibilities**:

- Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
- Recording sales trends and liaising with account managers to develop sales strategies.
- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Managing customer accounts, following up with customers for closures, payments and grievance addressal.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Scheduling customer meetings and conferences.
- Reporting any unusual activity to your supervisors.

Qualifications & Technical Skills:

- A bachelor's or associate's degree in marketing, business, or a related field may be advantageous.
- Computer literacy, IT skills, and typing skills,bBasic Microsoft Excel(Must Have).
- Basic analytical, organizational, and time management skills.
- Excellent team working, motivational, interpersonal, communication, and customer service skills.
- The ability to multitask and quickly switch your focus.
- A basic understanding of sales principles and customer service practices.

**Work Experience: Fresher**

**Job Types**: Full-time, Regular / Permanent, Fresher
- Experience: total work: 1 year (preferred)
- Location: Navi Mumbai (preferred)

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹13,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment
- Paid sick time
- Provident Fund

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift

Supplemental pay types:

- Performance bonus

Travel requirement:

- No travel

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

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