Customer Support Executive

2 weeks ago


Surat, India VA Mantra Full time

**Responsibilities**
- Data Entry: Accurately and efficiently record and update information in the database.
- Processing Transactions: Handle back office administrative tasks.
- Record Keeping: Maintain organized and accurate records of relevant data.
- Customer Support: Address inquiries, resolve issues, and provide information to clients.
- Documentation: Create reports, manage records, and organize files.
- Compliance: Ensure adherence to company policies and regulations.
- Team Support: Assist team members and contribute to team goals.
- Other Responsibilities: Actively listen, engage in detail-oriented problem-solving, and quickly learn new processes, with comprehensive training provided.

**Expected Qualification**:

- Excellent communication (Verbal & Written) and presentation skills.
- Ability to multitask, prioritise, and manage time effectively.
- Should have knowledge of computer functioning.
- Should be tech friendly to learn new process.

**Benefits and Perks**:

- Competitive salary
- 5 Days working
- Full Time Job
- Leave encasement
- Overtime pay
- Shift allowance

**To Apply**

Important Note

**Job Types**: Permanent, Full-time, Fresher

**Salary**: ₹13,000.00 per month

Schedule:

- Night shift
- US shift

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)



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