Customer Support Executive
6 months ago
Role: Customer Support Executive (2-5 Yrs Exp)
Job Location : Surat
**Customer Care Executive Responsibilities**:
- Offer a best customer support or customer care.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Ensure the best process adherence related to customer service
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for team.
**Key Skill Required;**
- A bachelor’s degree.
- A minimum of 2-5 years’ experience in Customer Support role
- Excellent interpersonal and written and oral communication skills.
- Good communication skill in English & Hindi is must Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 7861880530
-
Customer Support Executive
5 months ago
Surat, India Growder Technovations Private Limited Full timeJob role : Logistic Executive (4-6 Yrs Exp) Location, Varachha, Surat **Role & responsibilities** - Responsible and accountable for Customer Satisfaction pertaining to all support activities for multiple customers. - Effective customer interaction customers and guiding them about PDS functions as a brand and its products. - Build sustainable relationships...
-
Customer Support Executive
6 months ago
Surat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time**Job Title**: Customer Support Executive **Requirements**: Strong problem-solving skills. Fluent in English, both verbal and written. Exceptional communication abilities. Customer-centric mindset. Quick learner and adaptable. Basic computer skills. Ability to work in a fast-paced environment. Team player with good collaboration skills. Previous...
-
Customer Support Executive
5 months ago
Surat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time**Job Title**: Customer Support Executive **Requirements**: Strong problem-solving skills. Fluent in English, both verbal and written. Exceptional communication abilities. Customer-centric mindset. Quick learner and adaptable. Basic computer skills. Ability to work in a fast-paced environment. Team player with good collaboration skills. Previous...
-
Customer Support Executive
5 months ago
Surat, Gujarat, India Ompax Lifestyle Private Limited Full time**Summary of the position**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management...
-
Customer Support Executive
5 months ago
Surat, Gujarat, India FASHION DREAM Full time**Summary**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. **Responsibilities**: - Provide...
-
Customer Support Executive
3 weeks ago
Surat, Gujarat, India InfyOm Technologies Full time**More Than Just a Paycheck: Our Extensive Benefits**: **Your **Foundation**: 12 Paid Leaves + 12 Holidays Get Recharged and Celebrate Festivals with your loved ones. Birthday & Anniversary Leaves Time off to celebrate your special days with your family. Annual Compensation Review Your financial growth is also our priority. **Level **Up**: Monthly...
-
Customer Support Executive
6 months ago
Surat, India AWADH LOGISTICS Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
-
Customer Support Executive
6 months ago
Surat, Gujarat, India GM Infotech Full timeWe are seeking a highly skilled and dedicated Customer Support Executive to join our team. As a Customer Support Executive, your primary responsibility will be to provide exceptional service and assistance to our valued customers. You will be working in a night shift from 9 AM to 6 PM, ensuring that our customers receive timely support during their preferred...
-
Customer Support Executive
2 months ago
Surat, Gujarat, India eZee Technosys Full timeJob Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...
-
Customer Support Executive
1 month ago
Surat, Gujarat, India eZee Technosys Full timeJob Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...
-
Customer Support Executive
1 month ago
Surat, Gujarat, India Alpino Health Foods Pvt. Ltd. Full timeAs a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...
-
Customer Support Executive
2 months ago
Surat, Gujarat, India Alpino Health Foods Pvt. Ltd. Full timeAs a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...
-
Customer Support Executive
5 months ago
Surat, Gujarat, India eZee Technosys Full time**Overview**: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium sized accommodation businesses. With more than 390+Team members, 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages...
-
Customer Support Officer
5 months ago
Surat, India Complete job Full timeCustomer Support Officer/Executive Customer Support Officer will act as the liaison between our company and its current and solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behaviour. Role & responsibilities - Responsible and accountable for Customer Satisfaction pertaining to all support...
-
Customer Support Executive
2 weeks ago
Surat, Gujarat, India Assignedge Network Pvt Ltd Full time**Job Title**: Customer Support Executive **Location**: Surat **Education Requirement**: Bachelor’s Degree **Salary Range**: ₹25,001 to ₹30,000 per month **Experience Required**: 2-3 Years **Gender Preference**: Female As a **Customer Support Executive**, you will be responsible for providing excellent customer service and ensuring customer...
-
Customer Support Executive
6 months ago
Surat, India EC2 Consulting solution Full time**Role and Responsibilities**: - Provide administrative and customer support services - Respond to customer queries and concerns in a timely and professional manner - Assist in managing and organizing digital files and documents - Provide recommendations for improving customer experience - Develop reports and presentations using MS Suite - Perform other...
-
Customer Support Executive
6 months ago
Surat, Gujarat, India FlightPath Travel Full timeA customer support executive supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: Maintaining a positive, empathetic,...
-
Customer Support Executive
5 months ago
Surat, Gujarat, India Implies Solution Full timeExperience : Fresher to 6 month Only **Female** preferred. Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints -...
-
Customer Support
4 weeks ago
Kamrej, Surat, Gujarat, India Cowberry Industries Pvt Ltd Full time**Customer Support Executive Duties**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify,...
-
Cse (Customer Support Executive)
6 months ago
Surat, India Refrens Internet Private Limited Full timeRefrens is a rapidly growing company that is passionate about providing exceptional customer service. We are looking for a highly motivated and customer-centric individual to join our team as a Customer Support Representative. **About the Role**: As a Customer Support Representative, you will be responsible for providing exceptional customer service to our...