Customer Relations Executive

2 weeks ago


Bhandup West Mumbai Maharashtra, India PerfectRecruit Services Full time

Job Summary:
The Customer Relations Executive (Sales Support) plays a pivotal role in ensuring excellent customer service and satisfaction throughout the sales process. They assist customers in understanding products/services, resolving inquiries, and facilitating smooth transactions.

Key Responsibilities:
Customer Assistance:
Provide product/service information, pricing details, and delivery timelines.

Address customer concerns and complaints professionally and efficiently.

Sales Support:?

Assist sales representatives in generating leads, prospecting, and closing sales.

Prepare sales quotations, proposals, and contracts as per customer requirements.

Coordinate with internal departments to ensure timely order processing and delivery.

Relationship Management:
Build and maintain positive relationships with customers to foster loyalty and repeat business.

Follow up with customers post-sale to ensure satisfaction and address any issues.

Identify opportunities for upselling or cross-selling additional products/services.

Administrative Tasks:
Maintain accurate records of customer interactions, transactions, and inquiries using CRM software.

Generate sales reports, performance metrics, and forecasts as needed.

Assist in organizing sales events, promotions, and marketing campaigns.

Training and Support:
Train new sales staff on customer service protocols, product knowledge, and sales processes.

Provide ongoing support and guidance to sales team members as needed.

**Requirements**:
Proven experience in customer service or sales support role.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and attention to detail.

Ability to multitask and prioritize in a fast-paced environment.

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 15/05/2024



  • Mumbai, India Spiffy Public Relations Full time

    About the job: Job position | Public Relations Executive Someone bursting with creative ideas and keen to be exposed to the inner workings of the public relations field. If you love fashion as much as we do, it's a bonus! **Requirements**: - Excellent verbal and written communication skills. - Ability to work at a fast pace and under time constraints. -...


  • Mumbai, India timesjobs Full time

    JOB DETAILSCandidate must possess minimum relevant work experience of 3-4 years in customer management in Water purifier industry or consumer durables industriesTechnical background/knowledge will be a plusClient Management , Good CommunicationFUNCTIONAL AREACustomer Service, Customer Care, Customer Relation Executive, Customer Relationship, Jobs in Water...


  • Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSCandidate must possess minimum relevant work experience of 3-4 years in customer management in Water purifier industry or consumer durables industriesTechnical background/knowledge will be a plusClient Management , Good CommunicationFUNCTIONAL AREACustomer Service, Customer Care, Customer Relation Executive, Customer Relationship, Jobs in Water...


  • Nariman Point, Mumbai, Maharashtra, India Talent Corner Full time

    JD: Customer Relations Executive. 1. Conduct market research to identify potential customers, market trends, and competitors within the manufacturing industry. 2. Generate leads and develop new business opportunities through networking, referrals, cold calling, and digital marketing strategies. 3. Build and maintain strong relationships with existing...


  • Borivali, Mumbai, Maharashtra, India Banagalore strategic solutions Full time

    Job Description: - Responsible for proper counter display of jewellery. - Responsible for supervising activities of counter sales. - Sells products by establishing contacts by developing relationships with the prospects and recommending solutions. - Maintaining quality service by enforcing organization standards. - Contribute to team efforts by...


  • Bhandup, Mumbai, Maharashtra, India PerfectRecruit Services Full time

    **Job Title: Customer Relationship Executive** **Job Summary**: As a Customer Relationship Executive, you will play a crucial role in building and maintaining strong relationships with our company's clients. You will serve as the primary point of contact for clients, ensuring their needs are met, concerns are addressed, and expectations are exceeded. Your...


  • Navi Mumbai, India Healing Hands Clinic Full time

    Position Overview: As a Customer Relations Executive, your primary responsibility will be to foster positive relationships with patients and ensure their satisfaction with the products or services provided by the organization. You will serve as a point of contact for patients, addressing their inquiries, resolving concerns, and managing feedback. Your role...


  • Mumbai, Maharashtra, India Toy Store Full time

    Building Customer Relationships: Develop and nurture strong, long-lasting relationships with retail customers. Proactively engage with customers to understand their needs, preferences, and feedback. Identify opportunities to upsell or cross-sell products and services. Wholesale Division Sales Support: Collaborate with the sales team to support the growth...


  • Mumbai, India JLL Full time

    JLL supports the Whole You, personally and professionally. Customer Relations Executive Property and Asset Management Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be...

  • Marketing Executive

    4 weeks ago


    Mumbai, India Marketing Executive Full time

    experience developing and executing marketing campaigns while managing and inspiring a team. He/she will be comfortable with day-to-day marketing activities, as well as long-term strategy, thriving with tight deadlines and changing needs. If you are a people-person who loves the rewarding challenge of building a brand, we want to hear from...


  • Mumbai, Maharashtra, India Morpheus Human Consulting Full time

    Reference Code: - 480-87 - Job Title: **Guest Relation Executive - Real Estate - Mumbai** - Category: - Real Estate - Job Description: - Job Title: Guest Relation Executive - Real Estate - Mumbai - Job Responsibilities: - 1. Maintain cordial relations with customers. - 2.regular after sales follow up and handle customer grievances, complaints and...


  • Bhandup West, Mumbai, Maharashtra, India Retail Detailz India Pvt. Ltd. Full time

    Job Title: Import Export Documentation Executive Company: Retail Detailz India Pvt Ltd. Location: Mumbai, India Overview: We are seeking a detail-oriented and experienced Import Export Documentation Executive to join our team at Retail Detailz. As an integral part of our import-export operations, you will be responsible for managing and coordinating the...


  • Malad, Mumbai, Maharashtra, India ONIQ SERVICES PRIVATE LIMITED Full time

    To ensure complete ownership of customer Queries and guarantee end-to-end sasfacon with our services. - List down necessary information and suggest best solutions that benefit the customer keeping customer satisfaction, effectiveness, efficiency and quality on top. - Demonstrated consultative experience, ability to influence, resourceful -Gather relevant...


  • Mumbai, India DBCB Realty Full time

    **1. POSITION DESCRIPTION** **Role / Position Title **Caller **Designation**: - Executive **Department **CRC **Reporting Manager ** - **Country **India **Location **Mumbai *** As a Tele-caller, you will be responsible for making outbound calls to potential customers with the aim of generating leads, setting up appointments, or selling products or...

  • Mis Executive

    4 weeks ago


    Bhandup West, Mumbai, Maharashtra, India Retail Detailz India Pvt. Ltd. Full time

    Retail Detailz is a leading export company dedicated to providing high-quality products/services to clients worldwide. With a focus on excellence and customer satisfaction, we specialize in exporting a wide range of products to various international markets. As we continue to expand our operations, we are seeking a talented MIS Executive to join our Export...


  • Mumbai, Maharashtra, India Roswalt Realty Full time

    **Job Title: Guest Relation Executive** **Job Location: Jogeshwari - Mumbai** **Roles and Responsibilities**: - Welcoming clients and visitors to the site office, answering inquiries, and directing them to the appropriate personnel or resources. - Filling customer information form at the reception desk while capturing customers details accurately -...


  • Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    Responsibilities: - Greet and welcome guests in a friendly and professional manner. - Check guests in and out of the restaurant, ensuring accuracy of information. - Answer phone calls and provide information to guests or transfer calls to appropriate departments. - Assist guests with inquiries, requests, and complaints, providing excellent customer...


  • Bhandup, Mumbai, Maharashtra, India Siddhant Freight Forwarders Pvt Ltd Full time

    **Job Types**: Full-time, Permanent, Fresher **Salary**: From ₹10,000.00 per month Schedule: - Day shift - Monday to Friday - Weekend availability Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer...


  • Pune, Maharashtra, India CP HR Services Pvt.Ltd Full time

    **Position**: - Guest Relation Executive ( females preferred) **Location**: - Boat Club Road, Pune **Experience**: - 1 yrs to 3 yrs (from real estate background) **Salary** - 20-22 k pm - Review arrival lists to welcome guests - Attend to special guests and answer their inquiries - Help prepare welcome folders with collateral - Provide information...


  • Khar Danda, Mumbai, Maharashtra, India Smart Moves Consultants Full time

    **ROLE-Guest Relations Executive** **Job Description of GRE-** - Supervision of Guest Assistance. - Execute all the guest relations activities to achieve maximum guest satisfaction index scores. - Provide training to staff on customer interaction, service standard and communication skills. - Adhering and inspecting the grooming standards of the staff and...