Customer Service Representative
7 months ago
Job Title: Customer Service Representative
Location: Ahmedabad
**Responsibilities**:
- Contact potential customers via telephone to introduce products or services.
- Explain the features and benefits of products or services to customers.
- Answer questions and address concerns of potential customers.
- Keep accurate records of customer interactions and transactions.
- Follow up with customers to ensure satisfaction and encourage repeat business.
- Achieve sales targets and goals set by the company.
- Maintain a professional and courteous demeanour at all times.
- Collaborate with team members to achieve overall sales objectives.
- Stay updated on product knowledge and industry trends.
**Requirements**:
- Proven experience as a telecaller or similar sales/customer service role preferred.
- Excellent communication skills, both verbal and written.
- Ability to engage and build rapport with customers over the phone.
- Strong negotiation and persuasion skills.
- Ability to multitask and manage time effectively.
**Job Types**: Full-time, Fresher
Pay: ₹12,000.00 - ₹18,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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