Servicenow Practice Head-jp2

4 weeks ago


Bengaluru, India Atlas Systems Full time

**ServiceNow Practice Head**

**Required Skills**:

- 10 years of ServiceNow Experience
- Demonstrated experience in:

- Service Portfolio Management (SPM)
- IT Service Management (ITSM) Agent Workspace
- Any integrations using REST and SOAP in ServiceNow
- Strong JavaScript use inside ServiceNow
- Good knowledge of ServiceNow reporting
- Great communication written and verbal and very positive team player

**Nice to haves**
- Implement Alignment Workspace
- Implement Virtual Agent
- Build integration SLACK to Virtual Agent
- Experience with web technologies JavaScript, ES5+, HTML, CSS/SCSS, SQL. Experience in one or more JavaScript frameworks like AngularJS or React is a plus.

**Responsibilities**:

- Collect requirements from business stakeholders (Managers, Service Desk, and others)
- Recommendations around best practices
- Participate as part of a client lead agile team



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