Retail Trainer
3 weeks ago
Job Code
MGD1898
Designation
Retail Trainer
Business Vertical
Malabar Gold & Diamonds
Job Summary
Strategic and Planning
- Work closely with Head - Learning and Development to implement Learning & Development strategy at regional level, in line with the long-term strategic priorities of the organization.
- Identify and assess future and current training needs in consultation with line managers (mandatory training, technical, domain, behavioral training).
- Consolidate data from job analysis, performance appraisals in consultation with Business/ Department Heads to understand and analyze various training needs pertaining in the region and assist in proposing a learning solution.
- Carry out & oversee skills analysis, training need analysis to prioritize training needs and initiatives.
- Develop curriculum and plan annual initiatives & training programs to be conducted in the region in discussion with senior management.
Coordination
- Prepare and communicate the training calendar and ensure all the training activities are delivered as per the training calendar.
- Implement targeted training and development programs to bridge skill gaps in staff and enhance the efficiency and effectiveness of the workforce.
- Coordinate & Conduct seminars, workshops, individual training sessions online and offline.
- Coordinate training programs for senior leaders at regions in the organization.
- Coordinate the execution of On the Job Training in the respective region of the Group.
Functional Responsibilities
- Create content, e-learning, and other training materials based on the inputs shared by the stakeholders that will impact behaviour.
- Ensure that content and context of all materials are relevant for business needs.
- Assist in researching new techniques and best practices within industry and beyond, for possible inclusion into existing training processes.
- Report infrastructure and resources required for the success of the training programs to senior management.
- Submit training budget reports to senior leadership along with track budget spend versus plan and take corrective actions as required.
- Ensure that the learning experience is consistent with the organization's strategy and vision.
- Plan roll out of programs including timelines, target audience and location.
- Negotiate with external vendors for training solutions and allocate the budget appropriately.
- Maintain a keen understanding of learning & development trends, developments and best practices to evaluate training programs for improving or changing existing methods and techniques.
Feedback and MIS
- Take feedback on training programs through various assessments and communicate to Senior Management on the same.
- Prepare and maintain reports of training to track its efficacy and communicate the outcome with the senior management.
- Monitor employee performance and response to training.
- Maintain a tracker and update training MIS.
Functional Area
Human Resource
Location
Chennai
State
TAMIL NADU
Country
INDIA
Educational Qualification
GRADUATION
Age
28-35
Experience
7 Year and above
Salary Range
As per industry standards
**(INR)
-
Trainer
1 month ago
Chennai, India Max retail Fashion Full timeTrainer Responsibilities: - Evaluate employee performance to gauge where skills are lacking. - Create training programs to address skill gaps in employees. - Prepare learning materials for programs. - Develop onboarding programs for new employees. - Conduct surveys to gauge the effectiveness of programs. **Salary**: ₹30,000.00 - ₹70,000.00 per...
-
Sales Trainer
5 days ago
chennai, India Ather Full timeYou’ll be our: Retail Sales Coach You’ll be based at : Chennai, TN - Zonal Location You’ll be aligned with : Lead - Training & Knowledge Management You’ll be joining our : Ownership Management What you’ll do at Ather Executing OJT plan for new joiners in the Ather Experience Centers in assigned territory. Acting as a consultant to...
-
Vna Trainer
1 month ago
Chennai, India Outpace Consulting Services Full timeHi We are hiring for a Leading for a VnA Trainer for a Leading ITES Company in Chennai. Please go through the JD and sharer Cv. **Note** : Pls Mention **VNA Trainer** in the Subject Line. (Immediate Joiner Preferred) **Role Definition**: - An individual contributor working with internal and external stakeholders who would consult him/her for finding...
-
Chennai, India HCLTech Full timeWALK - IN for EXPERIENCED - CUSTOMER SERVICE / ORDER MANAGEMENT / PROCUREMENT - Retail / BPO Background Contact Person - HR: Sivashankari HCL hiring - EXPERIENCED 24th, 25th & 26th April 2024 - Senior Customer Service Representative/ ORDER MANAGEMENT / Procurement - Retail Background / BPO @ Sholinganallur ELCOT campus. Work Location: Sholinganallur...
-
Chennai, India HCLTech Full timeWALK - IN for EXPERIENCED - CUSTOMER SERVICE / ORDER MANAGEMENT / PROCUREMENT - Retail / BPO BackgroundContact Person - HR: SivashankariHCL hiring - EXPERIENCED 24th, 25th & 26th April 2024 - Senior Customer Service Representative/ ORDER MANAGEMENT / Procurement - Retail Background / BPO @ Sholinganallur ELCOT campus.Work Location: Sholinganallur ELCOT...
-
Chennai, India HCLTech Full timeWALK - IN for EXPERIENCED - CUSTOMER SERVICE / ORDER MANAGEMENT / PROCUREMENT - Retail / BPO BackgroundContact Person - HR: SivashankariHCL hiring - EXPERIENCED 3rd, 6th & 7th May 2024 - Senior Customer Service Representative/ ORDER MANAGEMENT / Procurement - Retail Background / BPO @ Sholinganallur ELCOT campus.Work Location: Sholinganallur ELCOT...
-
Chennai, India HCLTech Full timeWALK - IN for EXPERIENCED - CUSTOMER SERVICE / ORDER MANAGEMENT / PROCUREMENT - Retail / BPO BackgroundContact Person - HR: SivashankariHCL hiring - EXPERIENCED 3rd, 6th & 7th May 2024 - Senior Customer Service Representative/ ORDER MANAGEMENT / Procurement - Retail Background / BPO @ Sholinganallur ELCOT campus.Work Location: Sholinganallur ELCOT...
-
Chennai, India HCLTech Full timeWALK - IN for EXPERIENCED - CUSTOMER SERVICE / ORDER MANAGEMENT / PROCUREMENT - Retail / BPO Background Contact Person - HR: Sivashankari HCL hiring - EXPERIENCED 3rd, 6th & 7th May 2024 - Senior Customer Service Representative/ ORDER MANAGEMENT / Procurement - Retail Background / BPO @ Sholinganallur ELCOT campus. Work Location: Sholinganallur ELCOT...
-
Senior Customer Service Representative
1 week ago
Chennai, India HCLTech Full timeWALK - IN for EXPERIENCED - CUSTOMER SERVICE / ORDER MANAGEMENT / PROCUREMENT - Retail / BPO Background Contact Person - HR: Sivashankari HCL hiring - EXPERIENCED 24th, 25th & 26th April 2024 - Senior Customer Service Representative/ ORDER MANAGEMENT / Procurement - Retail Background / BPO @ Sholinganallur ELCOT campus. Work Location: Sholinganallur ELCOT...
-
Senior Customer Service Representative
1 week ago
Chennai, India HCLTech Full timeWALK - IN for EXPERIENCED - CUSTOMER SERVICE / ORDER MANAGEMENT / PROCUREMENT - Retail / BPO Background Contact Person - HR: Sivashankari HCL hiring - EXPERIENCED 3rd, 6th & 7th May 2024 - Senior Customer Service Representative/ ORDER MANAGEMENT / Procurement - Retail Background / BPO @ Sholinganallur ELCOT campus. Work Location: Sholinganallur ELCOT...
-
Gym Admin
1 month ago
Nanmangalam, Chennai, Tamil Nadu, India H&S GYM Full timeA Gym Admin, also known as a Gym Administrator or Front Desk Coordinator, plays a crucial role in the smooth operation of a fitness facility. The job description may vary depending on the size and type of the gym, but here is a general overview of the responsibilities: 1. **Customer Service**: - Greet and assist gym members and visitors. - Provide...
-
Associate Iii
4 weeks ago
Chennai, India UST Full timeRole Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and assists Lead I - BPM.rnA Data Associate should independently...