Gym Admin
3 weeks ago
A Gym Admin, also known as a Gym Administrator or Front Desk Coordinator, plays a crucial role in the smooth operation of a fitness facility. The job description may vary depending on the size and type of the gym, but here is a general overview of the responsibilities:
1. **Customer Service**:
- Greet and assist gym members and visitors.
- Provide information about gym facilities, services, and membership options.
- Resolve member concerns and complaints in a professional manner.
2. **Membership Management**:
- Handle new member sign-ups and process membership renewals.
- Maintain accurate and up-to-date member records in the database.
- Verify and manage member access cards or key fobs.
3. **Administrative Tasks**:
- Manage appointment schedules for personal trainers or group classes.
- Handle cash transactions, membership fees, and retail sales.
- Assist with data entry, filing, and other administrative duties.
- Keep the front desk area clean and organized.
4. **Communication**:
- Relay information to members about gym policies, events, and promotions.
- Collaborate with other gym staff to ensure consistent communication.
- Update and maintain bulletin boards with relevant information.
5. **Equipment and Facility Oversight**:
- Monitor the condition and cleanliness of gym equipment.
- Report any equipment malfunctions or maintenance needs.
- Coordinate with the maintenance team to ensure a safe and functional environment.
6. **Sales and Upselling**:
- Promote additional services, personal training sessions, or merchandise to members.
- Encourage members to participate in special programs or events.
7. **Security and Access Control**:
- Monitor access to the gym to ensure only authorized individuals enter.
- Enforce gym policies regarding access and conduct.
8. **Emergency Procedures**:
- Be aware of and follow emergency procedures, such as evacuation or first aid, if necessary.
9. **Training and Development**:
- Stay informed about gym offerings, policies, and industry trends.
- Attend training sessions to enhance customer service and administrative skills.
10. **Team Collaboration**:
- Work collaboratively with other gym staff, including trainers, instructors, and management.
- Attend staff meetings to discuss gym operations and improvements.
Gym Admins need to be customer-focused, organized, and have good communication skills. Additionally, they should have a basic understanding of fitness equipment and a willingness to learn about the gym's specific offerings.
**Job Types**: Full-time, Part-time, Fresher, Freelance, Volunteer
Contract length: 12 months
**Salary**: From ₹8,000.00 per month
Expected hours: 40 per week
**Benefits**:
- Paid sick time
Schedule:
- Day shift
- Evening shift
Supplemental pay types:
- Overtime pay
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Nanmangalam, Chennai, Tamil Nadu (preferred)
Work Location: In person
**Speak with the employer**
+91 7904087937
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