Junior Global Process Solution Key User

6 months ago

Bengaluru Karnataka, India Group Finance Full time

Junior Global Process Solution Key User

**Location**:Bangalore, IN, 562122**Position Type**:Professional- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.-
**Who we are and what we believe in**-
**Group Finance** contributes to realizing the vision of the Volvo Group by developing and providing a wide range of expert services from financial planning to accounting, business controlling, M&As, financial reporting and investor relations. With Volvo Group Finance you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.**Position title **:Junior Global Process Solution Key User**Mission/purpose**:

- The Process & Solution Key User supports process/solution development, improvements and implementation of standard processes/solution on a local site and organizational unit including any adaptations or variants.- The Process & Solution Key User will support the end users and support the full utilization of process and solutions.**Required competencies**:

- Minimum 4 to 7 years of professional experience gained in Accounts Payable area
- High level of business process knowledge
- Good understanding of related processes and solutions
- Good understanding of process interfaces to other processes
- Basic knowledge about process methods and tools
- Good communication skills
- End to end process knowledge
- Effective communication
- Partner and customer focus
- Teamwork and cooperation
- Continuous improvement/action oriented
- Cross-border collaboration

**Key responsibilities**:

- Bring business knowledge and needs/ requirements from all users to the Business Process Developer/Solution Leader in process/solution development and improvement activities
- Analyse business issues and business requests from a process and solution perspective before initiating a formal change request
- Collect, analyse, propose, and help prioritize change requests from the users represented towards the Business Process Developer or the Solution Leader
- Participate in acceptance tests (process and solution)
- Approve/Reject user acceptance test (i.e. new solution releases)
- Identify root cause to define process and solution improvement area and propose solution or escalate
- Review and accept process/solution development and improvement proposals
- Be the single point of contact for end users (i.e. “how to” questions regarding the process/solution(s) incl. access requests)
- Address IT end user questions and act as single point of escalation to the ITS support
- Accept escalation of process / IT solution maintenance and support issues and development and improvement proposals on behalf of the end users
- Register a change request
- Communicate and anchor process/solution improvement proposals
- Support implementation of standard process/es and solution(s)
- Support the definition of process measurement/s
- Identify training needs, plan and secure training in cooperation with Business Process Developer and / or Solution Leader
- Perform process training and give support to end users
- Perform SAP trainings for end users
- Represent the users in user groups/reference groups or similar forums

**System knowledge**:

- SAP, Excel - fully proficient, Power BI- Very good knowledge of tools used in the specific area**Job Category**:Finance**Organization**:Group Finance**Travel Required**:No Travel Required**Requisition ID**:7251**View All Jobs**

**Do we share the same aspirations?**

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

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