PLM - Key User (KU) / Solutions Trainer
3 weeks ago
About the Role
We are seeking a highly skilled PLM Rolling Stock Key User (KU) / Technical Specialist to join our team at Alstom. As a Key User, you will play a critical role in supporting the implementation and maintenance of our product lifecycle management (PLM) system.
Main Responsibilities
- Provide technical support to end-users, ensuring they are proficient in using the PLM system.
- Train end-users on process appropriation and IS tool utilization, leveraging your expertise to drive technical solutions.
- Capture and process incidents and defects raised by end-users, working closely with the deployment team to resolve issues.
- Consolidate needs for enhancement in the domain, identifying business requirements and proposing methodologies improvements.
- Test new functionalities and upgrades of the solution, ensuring seamless integration.
- Ensure data coherence within your stream, implementing and managing IS usage control.
Requirements
- Graduated from University or Engineering School.
- Minimum 5 years of experience in the Industry, with knowledge of RSC Engineering / Industrial processes and M&T.
- Ability to lead technical solutions, train others, and work in an international environment.
- Fluent in English, with strong problem-solving skills and a continuous improvement spirit.
About Alstom
Alstom is a leading company in the mobility sector, dedicated to solving the most interesting challenges for tomorrow's mobility. We value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable.
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