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Front Desk

5 months ago

Gurgaon, India Varuna Group Full time

**Group Company**: Varuna Integrated Logistics Pvt. Ltd

**Designation**: Front Desk -Executive (VL0059)

**Office Location**:
**Position description**:

- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Maintains security by following procedures; monitoring logbook;
- Maintains telecommunication system for house phone and console operation.
- Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
- Maintain Courier Log in.
- Follow company SOP for people’s interview
- Manage Conference Room Booking

**Primary Responsibilities**:

- Managing Front Desk

**Educational qualifications preferred**
- **Category**: Bachelor's Degree
- **Field specialization**: Hospitality Administration/Management
- **Academic score**: 50 %

**Key Performance Indicators**:

- Front Desk Guest Management: As per Daily MIS
- Ticket Closure: No. of tickets closed within deadline
- Housekeeping: RM Assessment
- CCTV: "Timely escalate appliances not working within same day and follow-up till closure Marks on RM's assessment on gaps identified"
- Petty expenses: no deviation from SOP
- MIS: As per Daily MIS /Stakeholders input
- Vendor Bills: As per TAT
- Credit Card expenses: As per TAT

**Required Competencies**:

- Listening, Professionalism,
- Customer Focus,
- Organization, Informing Others,
- Handles Pressure,
- Inventory and Supply Management

**Required Knowledge**:

- Microsoft Office Skills,

**Required Skills**:

- Telephone Skills,
- Verbal Communication,
- **Functional Designation** Front Desk -Executive
- **Department** Administration
- **Experience** 3 - 4
- **Location** Gurgaon
- **Created** 23 May, 2023