Process Trainer(Bpo)

5 months ago


Gurugram Haryana, India Nirvasa Healthcare Pvt Ltd Full time

Schedule appropriate training sessions for new and existing employees
- Stay updated with best training methods and modules
- Plan and implement an effective training curriculum
- Prepare hard copy training materials such as presentations, video module
- Should train all fresher's on end to end product knowledge in a batch-wise manner
- Review training needs on a monthly basis
- Preparing reports and analysis for training.
- Preparing Handover and batch release reports for Operations and Transition.
- Strategically work on TNA
- Develop & Design learning curriculum
- Maintaining MIS & performance reports
- Responsible for performance of new hires as well as current employees.

**Desired Skills & Experience**
- Sales Training Experience 2 Yrs.
- Excellent listening & communication skills
- Presentation skills
- Analysis for training & reporting
- Team handling experience
- Good knowledge of MS Office tools

Immediate Joiners are preffered

**Salary**: ₹30,000.00 - ₹38,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

Work Location: In person

**Speak with the employer**
+91 9871177318


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