Process Trainer
5 months ago
Are you passionate about training and development in the dynamic world of business process outsourcing (BPO)? We're looking for a talented individual as a **BPO Process Trainer** in Gurgaon, India
As a BPO Process Trainer, you'll play a vital role in ensuring that our team is equipped with the training they need to excel in their roles.
**Key Responsibilities**:
- Develop and deliver comprehensive training programs for various BPO processes.
- Facilitate engaging and interactive training sessions for new hires and existing team members.
- Provide one-on-one coaching and mentoring to enhance performance and professional development.
- Monitor training effectiveness and continuously improve training materials and methodologies.
- Collaborate with stakeholders to ensure training content is aligned with business objectives and quality standards.
**Qualifications**:
- Bachelor's degree in Education, Training & Development, Business Administration, or related field.
- 1-2 years of experience in a BPO training role, with a strong understanding of BPO processes.
- Excellent communication and presentation skills, with the ability to convey complex information clearly.
- Proficiency in instructional design principles and training evaluation methodologies
If you're ready to take on a new challenge and make a difference in a fast-paced, collaborative environment, we want to hear from you
**Salary**: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- T&D: 1 year (required)
- total work: 4 years (required)
Work Location: In person
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