Sales Trainer

6 months ago


Gurugram Haryana, India Mercury Solutions Limited Full time

**Objective: -**
To conduct NHIP/refresher trainings for identified role-holders within timelines to optimize their competencies and help them scale up their performance o Minimum 5 years work experience o Minimum 3 years of training experience o Sector:
**Telecom/Handset/Retail/Bank Base Location**:
Delhi,Mumbai,Bangalore,Chennai,Ahmedabad,Hyderabad & Pune

**Responsibilities**:

- Trainers who will take physical classroom training in their base locations or virtual training across the country.
- Trainers to do "26" Training man-days in a month and must conduct NHIP batches during the 26 working days.
- Trainer Booting & Certification

All new trainers will undergo a boot camp conducted by the Master Trainer for 30 days, covering:

- Trainer ways of working - Product, process and tool knowledge - Behavior Training & Role-plays
- 3 days of Store visit - to observe ways of working at the store Trainer will be certified by the client Bootcamp and certification clearance is mandatory. On the Job Training for Trainers
- Post attending the NHIP and clearing all the certification levels, all the trainers to complete their OJT in which they must be at a high walk-in legacy or NGS store (in discussion with D2C Head & central team) to serve customers. This OJT will be for half a month and trainers must handle all type of customers and serve them like CRO.
- During this OJT period trainers must achieve the GAD requirements mentioned as per the business policy set at that time.

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹480,000.00 per year

**Benefits**:

- Paid sick time

Schedule:

- Fixed shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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