Customer Engagement Executive

4 days ago


Panchavati Nashik Maharashtra, India Udyogwardhini Full time

**Responsibilities**:

- Conducting customer satisfaction survey through feedback calls to understand what areas of company’s products & services needs improvements
- Dealing and addressing customers problems or queries and churning out an easy-to-follow solution
- Host online training, make the sessions interactive, engage participants and create an interesting learning environment in online sessions, keep question and answer sessions interactive.
- Convert the leads into admissions through telesales as well as close the inbound leads
- Assist sales team in addressing customer queries/concerns/demands as well as ensure prompt support to the customers
- Monitor whatsapp groups of each batch and solve customer queries (regarding recordings,certificates,link,payments etc)
- Manage Telegram channel communities, create engaging content and share latest updates.
- Perform data entry tasks giving administrative support to the teams

**Requirements**:

- Graduate or Master's Degree, CS/MCOM/MBA/BE/ME

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹192,000.00 per year

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 21/02/2024


  • Deputy Manager

    4 weeks ago


    Nashik, India Max Life Insurance Full time

    Key Responsibilities : Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints ...


  • Powai, Mumbai, Maharashtra, India Baclinc Full time

    Baclinc is a comprehensive Digital Marketing Company specializing in assisting businesses in achieving success through Website development, SMM, SEO and more. Our company fosters a culture of excellence, providing an environment where you can not only enhance your design skills but also gain invaluable hands-on experience collaborating with renowned...


  • Powai, Mumbai, Maharashtra, India Baclinc Full time

    Baclinc is a comprehensive Digital Marketing Company specializing in assisting businesses in achieving success through Website development, SMM, SEO and more. Our company fosters a culture of excellence, providing an environment where you can not only enhance your design skills but also gain invaluable hands-on experience collaborating with renowned...


  • Panchavati, Nashik, Maharashtra, India WaysNX Technologies Pvt. Ltd. Full time

    **Position Overview**: As an SEO Executive, you will play a crucial role in optimizing our website for search engines, increasing organic traffic, and enhancing our online visibility. Additionally, you will be responsible for managing our social media accounts on platforms such as LinkedIn, Facebook, and Instagram to engage with our audience and promote our...


  • Nashik, Maharashtra, India Costus Consultancy Services Pvt. Ltd. Full time

    **Job Title**: Customer Sales Executive **Company Overview**: Costus Consultancy Services Pvt. Ltd. is a reputable HR Solutions (Recruitment and Staffing) provider organization. We are currently seeking a dedicated and skilled Customer Sales Executive to join our team. **Position Overview**: We are looking for a sales executive to be responsible for...


  • Mumbai, Maharashtra, India Vibs Infosol Pvt Ltd Full time

    Qualification: MBA - Experience: 6 months-2 Years - Location: Mumbai **Responsibilities**: - Meet with clients for business generation and engage them. - Lead various customer projects simultaneously and use different tools for the same. - Collect reviews and testimonials that appraise the brand image. - Create engaging marketing plans for new products and...


  • Nashik, Maharashtra, India BRJ HR Solutions Full time

    **We are Hiring a...** **Position**: Customer Support Executive **Education**: any Graduate/ post Graduate **Experience**: 1 to 2 years (with relevant skills) **Job location**: Nashik **Job responsibilities**: - Conduct feedback calls for understand customer need for improvement regarding product and services, - Dealing customers problems or queries...


  • Nashik, Maharashtra, India Costus Consultancy Services Full time

    **Job Title**: Customer Relations Executive **Company Overview**: Costus Consultancy Services is a reputable HR Solutions (Recruitment and Staffing) provider organization. We are currently seeking a dedicated and skilled Customer Relations Executive to join our team. **Position Overview**: We are looking for a sales executive to be responsible for engaging...


  • Nashik, Maharashtra, India Fotovilla Full time

    We are looking for an energetic Remote Customer support executive to help us to delight the customer by solving their queries at Fotovilla. **Qualifications and Skills**: - Brief knowledge of the field of E-Commerce. - Excellent communication skills. - Should know English & Hindi. - Self-starter, broad thinker, strategic planner, and methodical...


  • Pune, Maharashtra, India Barclays Full time

    Job Title: Regulatory and Customer Engagement Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment...


  • Panchavati, Nashik, Maharashtra, India Streamfix Business Management Pvt. Ltd Full time

    Proven experience as an Account Executive, or similar sales/customer service role - Outstanding knowledge of MS Office; knowledge of Tally ERP software (eg. Salesforce) is a plus **Qualification**: B.Com / M.Com **Experience**: 05 to 10 Years **Contact No**: 8956289165 Pay: ₹12,000.00 - ₹20,000.00 per month Ability to commute/relocate: -...

  • Sales Executive

    1 week ago


    Panchavati, Nashik, Maharashtra, India Udyogwardhini Full time

    **Role**:You will be responsible for sales of various courses through inbound & outbound leads provided to you for various courses/training programs for our EdTech firm. **Responsibilities**: - You will be responsible for all tele-sales of all inbound & outbound leads provided to you - Responsible for counselling of walk-in enquiries and closing them &...

  • Admin Executive

    4 weeks ago


    Panchavati, Nashik, Maharashtra, India Udyogwardhini Education Private Limited Full time

    **Role**:We're looking for Administrative Executive who will be responsible to oversee all the admin associated tasks & ensure smooth & efficient business operations. **Responsibilities**: 1. Supervise and manage day-to-day business operations with various activities 2.Carry out administrative duties like filing, typing, copying, binding, scanning...


  • Nashik, India Paradigm Consultancies Full time

    **JOB DESCRIPTION** **Education: - Any Graduate Can Apply.** **Languages: - ** **Fluent English, **Hindi And Marathi **Experience: - ** - Total Experience: - 1 Year - Minimum Experience: - 6 Months **Responsibilities**: - Be the main point of contact for customer inquiries and issues. - Build and maintain strong customer relationships to foster...


  • Nashik, Maharashtra, India Artfills Online Learning Pvt . Ltd Full time

    About the job We are seeking a Customer Service Associate who will be responsible for maintaining regular communication with customers to ensure their bookings and attendance for online classes. You will play a crucial role in providing prompt and timely customer service to enhance platform engagement. Your excellent communication skills and commitment to...


  • Nashik, Maharashtra, India Cyber Crescent Full time

    Also known as a client relationship manager, a customer relationship manager maintains an ongoing level of engagement with key customers. Customer relationship managers build trusting relationships with clients and protect the brand by maintaining a positive image. **Skills**: **Good Communication** **Generating Reports** **Analyzing Data** **Managing...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice (English,Hindi & Odia/Kannada)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹12,000 - ₹16,000 gross per month Shift Duration: 8 hours Shift Window: 10am - 6pm Week Off Pattern: Rotational Week Off Count: One week off **Key...


  • Nariman Point, Mumbai, Maharashtra, India Mapro Ventures Ltd Full time

    Build customer engagement ensure service delivery Resolve customer issues Recover dead customers This is a active service job **Job Types**: Full-time, Permanent Pay: ₹21,000.00 - ₹33,965.03 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus - Yearly...


  • Nashik, Maharashtra, India Impact HR & KM Solutions Full time

    Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...