Customer Support Executive
3 months ago
**We are Hiring a...**
**Position**: Customer Support Executive
**Education**: any Graduate/ post Graduate
**Experience**: 1 to 2 years (with relevant skills)
**Job location**: Nashik
**Job responsibilities**:
- Conduct feedback calls for understand customer need for improvement regarding product and services,
- Dealing customers problems or queries and solve the problems
- Lead generation and business development
- Host online training, make the sessions interactive, engage participants and create an interesting learning environment in online sessions, keep question and answer sessions interactive.
- Monitor whatsapp groups of each batch and solve customer queries (regarding recordings, certificates, link, payments etc)
**Requirements**:
- Relevant experience in services industry for minimum 1 year
- Immediate joiner
**Skills**:
- Problem/queries resolving
- Solutions oriented attitude
- Time Management
- Empathy
- Active Listening
- Clear communication skills
**Job Types**: Full-time, Permanent
**Salary**: ₹12,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9503873283
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