Reservation Associate

7 months ago


Kolkata West Bengal, India AccorHotel Full time

**Company Description**
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
- Maximize room bookings by delivering a pleasant and efficient reservations service.
- Ensure that reservations are dealt with effectively, while maximizing revenue.
- Work with internal/external representatives from different functions for executing the reservations.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that the team has been trained for all safety provisions.
- Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
- Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
- Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
- Responsible for ensuring that all reservation filing and correspondence is carried out daily.
- Perform all the duties that are common and any other duties assigned by the Front Office Manager.

**Qualifications**
Your experience and skills include:
Guest focused personality is essential
**Additional Information**
experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus


  • Reservations Associate

    7 months ago


    Kolkata, West Bengal, India Marriott International, Inc Full time

    **Job Number** 24085688 **Job Category** Reservations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...


  • New Town, Kolkata, West Bengal, India Goroomgo Pvt. Ltd. Full time

    Job Title**:Reservation Associate/Executive** Location: Kolkata, West Bengal About Us: Goroomgo Travel Agency is a leading hospitality company seeking enthusiastic and motivated individuals to join our reservations team. Job Summary: As a Reservation Associate/Executive, you will manage room reservations, provide exceptional customer service, and ensure...

  • Reservation Executive

    6 months ago


    Kolkata, West Bengal, India MONOTEL HOTEL Full time

    **JOB DESCRIPTION**: RESERVATION Associate **REPORTS TO**: Front Office Manager ***: Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and...

  • Reservations Executive

    2 months ago


    Kolkata, West Bengal, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24174992 **Job Category**Reservations **Location**JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India, 700105 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

  • Reservations Executive

    7 months ago


    Kolkata, West Bengal, India Marriott International, Inc Full time

    **Job Number** 24043271 **Job Category** Reservations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...

  • Reservation Executive

    3 months ago


    Kolkata, West Bengal, India Marriott International, Inc Full time

    **Job Number** 24163686 **Job Category** Reservations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

  • Reservation Executive

    2 months ago


    Kolkata, West Bengal, India AccorHotel Full time

    **Company Description** We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new...


  • Kolkata, West Bengal, India Miracle Full time

    Responsibilities - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel itineraries by suggesting...


  • Kolkata, West Bengal, India Marriott International, Inc Full time

    **Job Number** 24100327 **Job Category** Reservations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...


  • west bengal, India The Rajbari Bawali Official Full time

    We are looking for a dynamic Sales & Reservations Associate to join our team! If you are passionate about hospitality, have at least two years of experience, and are eager to grow in a unique heritage property, this role is for you. Key Responsibilities: • Handle inbound calls and provide excellent customer service. • Manage reservation inquiries and...


  • west bengal, India The Rajbari Bawali Official Full time

    We are looking for a dynamic Sales & Reservations Associate to join our team! If you are passionate about hospitality, have at least two years of experience, and are eager to grow in a unique heritage property, this role is for you.Key Responsibilities:• Handle inbound calls and provide excellent customer service.• Manage reservation inquiries and...

  • Reservation Executive

    6 months ago


    Kolkata, India AccorHotel Full time

    Job DescriptionPlan the room reservations.Ensure proper selling techniques and strategies are utilized to maximize room revenues.Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency.Any matter which may effect the interests of Novotel Kolkata Hotel & Residences should be brought to the...


  • Kolkata, India The Rajbari Bawali Official Full time

    We are looking for a dynamic Sales & Reservations Associate to join our team! If you are passionate about hospitality, have at least two years of experience, and are eager to grow in a unique heritage property, this role is for you.Key Responsibilities:• Handle inbound calls and provide excellent customer service.• Manage reservation inquiries and...


  • Kolkata, India The Rajbari Bawali Official Full time

    We are looking for a dynamic Sales & Reservations Associate to join our team! If you are passionate about hospitality, have at least two years of experience, and are eager to grow in a unique heritage property, this role is for you.Key Responsibilities:•Handle inbound calls and provide excellent customer service.•Manage reservation inquiries and convert...


  • Kolkata, India The Rajbari Bawali Official Full time

    We are looking for a dynamic Sales & Reservations Associate to join our team! If you are passionate about hospitality, have at least two years of experience, and are eager to grow in a unique heritage property, this role is for you.Key Responsibilities: • Handle inbound calls and provide excellent customer service. • Manage reservation inquiries and...


  • Kolkata, West Bengal, India The Rajbari Bawali Official Full time

    We are seeking a highly skilled Sales & Reservations professional to join our team at The Rajbari Bawali Official. As a dynamic heritage property, we offer unique guest experiences that require a sales-focused individual with exceptional communication skills.Key Responsibilities:• Handle inbound calls with professionalism and provide excellent customer...


  • Kolkata, India The Rajbari Bawali Official Full time

    We are looking for a dynamic Sales & Reservations Associate to join our team! If you are passionate about hospitality, have at least two years of experience, and are eager to grow in a unique heritage property, this role is for you.Key Responsibilities:• Handle inbound calls and provide excellent customer service.• Manage reservation inquiries and...


  • west bengal, India The Rajbari Bawali Official Full time

    Are you passionate about hospitality and looking for a role where you can be the face of a renowned heritage property? The Rajbari Bawali is searching for a Front Office Associate who brings warmth, professionalism, and impeccable service to every guest interaction. What You’ll Do: • Welcome and greet guests with a royal touch, ensuring a seamless...

  • Reservation Executive

    6 months ago


    Andheri West, Mumbai, Maharashtra, India Svenska Design Hotel Full time

    Greets, registers, and assigns rooms to guests. - Issues room key to guest. - Responsible for proper key control and other security measures. - Answers telephone in absence of telephone operator. - Transmits and receives telephone messages and sets up guests’ wake-up calls. - Date stamps, sorts, and racks incoming mail and messages. - Answers inquiries...


  • kolkata, India The Rajbari Bawali Official Full time

    We are looking for a dynamic Sales & Reservations Associate to join our team! If you are passionate about hospitality, have at least two years of experience, and are eager to grow in a unique heritage property, this role is for you.Key Responsibilities: • Handle inbound calls and provide excellent customer service. • Manage reservation inquiries and...